Microsoft · 1 day ago
Security Operations Engineer-Program Operations
United States, Washington, Redmond
Full-time
Hybrid
Entry, Mid Level
$101K/yr - $199K/yr
2+ years expMicrosoft is a leading enterprise service company focused on securing digital technology platforms and environments. The Security Operations Engineer – Program Operations will oversee global operations for secure device logistics and support, ensuring Microsoft employees have the necessary tools to work securely while fostering an environment of learning and continuous improvement.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Define, communicate and measure key success metrics to monitor program health
Create high quality, customer-facing documentation for onboarding, program processes, and self-help solutions
Track supplier performance against program success metrics, and address any gaps in service
Foster an environment of learning to develop product and service experts within the team
Implement telemetry and reporting pipelines across the program ecosystem to monitor program health, measure success, and inform roadmap planning
Effectively communicate status to key stakeholders, and make data-driven decisions
Manage invoicing, receipt and cost oversite for the secure device program
Generate demand a cost forecasts across multiple organizations across Microsoft, partnering closely with Finance Managers, hardware suppliers, and Business Managers
Manage procurement, distribution, and logistics for our global supply chain
Partner with Hardware OEMs to ensure device availability inventory health
Actively monitor and address supply chain risks globally
Monitor customer feedback mechanisms and implement continuous improvement efforts to quickly address customer pain points
Oversee a team of contractor program managers to provide front-line customer service
Qualification
Required
Bachelor's Degree in Business, Operations, Supply Chain, Logistics, Computer Science, or related field AND 2+ years' experience in program management, security operations, supply chain OR equivalent experience
2+ years' experience in operations, support or program management
2+ years' experience in supply chain or logistics management
2+ years' experience in overseeing large budgets, invoicing, and cost management
1+ years' experience in vendor management
1+ years' experience in data management and analytics (PowerBI, SQL, Kusto)
Preferred
2+ years' experience in hardware logistics
2+ years' experience in import/export compliance
2+ years' experience in customer experience
Proven track record of customer obsession, cross-functional collaboration, and strong communication
Prior experience leading or contributing to a large-scale, enterprise-wide product or service
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
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