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AMD · 1 day ago

Principal Solutions Engineering – AI server/rack Infrastructure

Seattle, WA

Full-time

Onsite

Lead/Staff

$200K/yr - $300K/yr

AMD is a company focused on building innovative products that enhance next-generation computing experiences. They are seeking a Principal Member of Technical Staff to lead system design support and customer engagement for their AMD Instinct product line, driving engineering and technical solutions for AI and server infrastructure.

AI InfrastructureArtificial Intelligence (AI)Cloud ComputingComputerEmbedded SystemsGPUHardwareSemiconductor

Growth Opportunities

No H1B

Responsibilities

System Architecture & Design Support

Solution Optimization: Partner deeply with customers to architect and optimize Rack-Scale AI solution deployments using AMD Instinct GPUs

Design Reviews: Provide support of design reviews for customer platform/rack designs; proactively flag areas for modification to improve quality, performance and competitive advantage

Bring-Up, Debug & Validation

Documentation & Best Practices: Deliver comprehensive technical documentation, best practices, and reference architectures to streamline the adoption and deployment of AMD AI platforms

Hands-on Engineering: Drive hands-on rack, platform, and component-level debug and validation. This includes complex stress testing, issue reproductions, and deep-dive root cause analysis

Issue Resolution: Lead customer issue resolution efforts, gathering diagnostics, managing critical escalations, and driving long-term process improvements to ensure customer success

System Firmware Debug & Deployment: Lead debug efforts for system firmware (BIOS, BMC) during initial bring-up and large-scale deployment phases. Ensure seamless integration between hardware, firmware, and software stacks, and resolve interaction issues in customer environments

End-Customer Debug & Sustaining: Own the technical support interface for end customers, provide high-level engineering for deployed fleets

Cross-Functional Alignment: Represent debug progress, technical insights, and status with clarity and impact at the leadership level, ensuring alignment and accountability across cross-functional teams

Roadmap Influence: Provide regular, detailed technical feedback from the field to directly influence AMD’s software and hardware roadmaps

Future Architecture: Drive future product architecture decisions by leveraging unique insights gained from deep customer execution engagement

Mentorship: Build a culture of ownership, accountability, and technical excellence within the team, while actively mentoring senior engineers and emerging technical leaders

Qualification

System ArchitectureHardware/Firmware DebugCustomer EngagementRack-Scale AI SolutionsSystem FirmwareDebugging ToolsLeadershipMentorshipProblem-Solving

Required

Dynamic and experienced Principal Member of Technical Staff to own system design support, rack-level bring-up, and critical customer engagement for AMD Instinct product line

Act as the technical bridge between AMD's internal system architects, platform development teams, and OEM partners

Influence the design and architecture of AI solutions

Lead hands-on debug and validation efforts at customer locations

Drive engineering, root cause analysis, and influence future roadmaps based on field execution

System Architecture & Design Support

Solution Optimization: Partner deeply with customers to architect and optimize Rack-Scale AI solution deployments using AMD Instinct GPUs

Design Reviews: Provide support of design reviews for customer platform/rack designs; proactively flag areas for modification to improve quality, performance and competitive advantage

Bring-Up, Debug & Validation

Documentation & Best Practices: Deliver comprehensive technical documentation, best practices, and reference architectures to streamline the adoption and deployment of AMD AI platforms

Drive hands-on rack, platform, and component-level debug and validation

Lead customer issue resolution efforts, gathering diagnostics, managing critical escalations, and driving long-term process improvements to ensure customer success

Lead debug efforts for system firmware (BIOS, BMC) during initial bring-up and large-scale deployment phases

Ensure seamless integration between hardware, firmware, and software stacks, and resolve interaction issues in customer environments

Own the technical support interface for end customers, provide high-level engineering for deployed fleets

Provide regular, detailed technical feedback from the field to directly influence AMD's software and hardware roadmaps

Drive future product architecture decisions by leveraging unique insights gained from deep customer execution engagement

Build a culture of ownership, accountability, and technical excellence within the team, while actively mentoring senior engineers and emerging technical leaders

Bachelors, Masters, or PhD in Electrical Engineering, Computer Engineering, or Computer Science