Knowledge Content Specialist jobs in United States
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DSI ยท 18 hours ago

Knowledge Content Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level

DSI Systems Inc., an authorized AT&T partner, is seeking a Knowledge Content Specialist to create, update, and maintain operational knowledge content. The role focuses on translating operational processes into clear knowledge base articles and ensuring documentation remains current and aligned with established standards.

InternetTelecommunicationsWarehousing
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H1B Sponsor Likelynote

Responsibilities

Create and update knowledge base articles, process documentation, and job aids
Translate operational workflows into clear, easy-to-follow written content
Maintain documentation accuracy as processes, tools, and policies change
Follow established content standards, templates, and formatting guidelines
Partner with subject matter experts to gather and validate information
Ensure content is written for the appropriate audience and operational use case
Review existing documentation and recommend updates or improvements
Organize and tag content to support searchability and usability
Track content updates and maintain version control
Communicate content gaps, inconsistencies, or issues to the Operations Knowledge Manager

Qualification

Writing skillsOrganizational skillsAttention to detailContent managementCollaboration with SMEsDocumentation standardsVersion control

Required

Strong writing and organizational skills
Attention to detail
Ability to manage multiple content updates
Maintain consistency, accuracy, and usability across the organization

Company

DSI

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DSI, a premier sales enablement partner, offers consumer and commercial selling opportunities in the indirect dealer space.
dateFounded in 1984
location
Dallas, Texas, USA
people-size201-500 employees
web-link
https://www.dsisystemsinc.com/

H1B Sponsorship

DSI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Alex Likens
Sr. Partner Account Manager
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Jacob Piiparinen
Partner Account Manager
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Company data provided by crunchbase