Greenbox Capital · 4 days ago
Frontline Underwriter
Greenbox Capital is dedicated to helping small businesses thrive by providing fast and accessible funding. As a Frontline Underwriter, you will be responsible for reviewing merchant applications, analyzing bank statements, and ensuring high-quality underwriting decisions to protect portfolio health.
Commercial LendingFinanceFinancial ServicesLending
Responsibilities
Evaluate incoming merchant applications for completeness and readiness
Spot red flags and prepare files for deeper underwriting
Deliver high-quality reviews within daily and weekly SLAs
Communicate with brokers and internal teams to close gaps fast
Review and verify merchant submissions for completeness and accuracy, ensuring packages meet intake standards and are SOP-compliant
Analyze bank statements and business documents and identify and escalate discrepancies or concerns to Underwriters
Maintain data integrity in CRM and document systems and enter information accurately and clearly mark incomplete submissions
Communicate effectively with brokers and internal stakeholders and respond quickly to missing info and maintain a strong, service-oriented tone
Meet key performance targets
Hit a minimum of 70% of top producer benchmarks for volume, accuracy and turnaround time
Maintain an error rate of 4% or lower
Maintain an average processing time of 24 minutes per submission
Performance is assessed monthly, with feedback given daily, weekly, or as needed
Qualification
Required
Have strong attention to detail and enjoy working with financial data
Can review bank statements with confidence and spot anomalies quickly
Bring a positive attitude and learn fast in a remote, high-volume environment
Are comfortable with daily targets and quality-based performance metrics
Have prior experience in merchant cash advance (MCA) or are eager to gain it
0–1+ years of underwriting, financial analysis, or small business lending experience
Comfortable reviewing financial statements and business documentation
Familiarity with MS Office, especially Excel
CRM and document management experience (Centrex or similar a plus)
Familiarity with AI tools to improve efficiency and accuracy in workflows
Typing speed and digital workflow agility (you'll complete a typing and UW assessment during the interview process)
Preferred
QA or financial statement or document review background is a strong plus
Bachelor's degree not required - we care more about your mindset and skill set
Benefits
Flexible PTO – Work hard, rest well
Remote-First – Work from anywhere in the Philippines, aligned to EST
Smart, Supportive Teammates – Work with people who are kind, sharp, and aligned with our values: Commitment, Communication, Teamwork, Service, and Integrity