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APS Group · 1 day ago

IT Business Technical Analyst I / II | Palo Verde

Tonopah, AZ

Full-time

Hybrid

Entry, Mid Level

1+ years exp

APS is committed to powering Arizona’s future with safe, reliable, and affordable energy. As an IT Business Technical Analyst I / II, you’ll play a key role in bridging business needs with technology solutions, ensuring systems run efficiently and workflows are optimized.

AdvertisingInformation TechnologyMarketing

No H1B

U.S. Citizen Only

Responsibilities

Analyze & Design Solutions: Assess business and information needs to design IT systems that improve efficiency and workflow

Configure & Implement: Set up and deploy business systems and applications to meet operational requirements

Maintain & Support: Ensure systems remain reliable through ongoing maintenance and technical support

Test & Validate: Conduct thorough testing to guarantee system functionality and performance

Collaborate Across Teams: Work closely with business units and IT partners to deliver integrated solutions

Qualification

Business Systems ConfigurationAnalytical SkillsTechnical SupportProblem SolvingCommunication SkillsContinuous Learning

Required

Bachelors' degree in Information Technology or related field

one (1) year of prior relevant experience or equivalent combination of education and directly related experience for IT Business Technical Analyst I

two (2) year of prior relevant experience or equivalent combination of education and directly related experience for IT Business Technical Analyst II

Requires basic technical subject matter knowledge within a job area or system for IT Business Technical Analyst I

Requires working technical knowledge gained through experience within a job area or system for IT Business Technical Analyst II

Experience with configuring, implementing, and supporting business systems and IT solutions

Strong ability to analyze complex business processes and translate them into technical requirements

Skilled at troubleshooting and resolving system issues quickly and effectively

Excellent communication skills to work across business and IT teams

Adaptable and eager to stay current with emerging technologies and best practices

Preferred

Skill in assessing business requirements via interviews, requirements determination using structured techniques for documentation, analysis, evaluation/validation; decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; OO techniques using UML models; ambiguity analysis, ensuring consistent understanding across users, designers and testers; business process modeling of current state and desired/future state processes; defining and managing scope and client expectations, requirements change management and traceability; identifying and mitigating risks; applying creativity to solving complex problems

Ability to advocate technology changes that provide value and support APS business goals; meet commitments; foster relationships amongst the business leaders; adapt to technology changes; put systems and procedures in place to assure that all relevant information is shared consistently; organize, prioritize, and plan work activities

Apply creative solutions to business problems to ensure business needs are most effectively met; understand and anticipate needs and priorities of both internal and external stakeholders; demonstrate continuous effort to improve operations and streamline work processes