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Teachers Federal Credit Union · 1 day ago

ITM Teller

Hauppauge, NY

Full-time

Onsite

New Grad, Entry Level

$18/hr - $20/hr

0+ years exp

Teachers Federal Credit Union is a leading credit union committed to guiding members toward building a strong financial foundation. The ITM Teller processes a variety of routine financial transactions, delivers efficient service, and provides information about credit union products and services.

BankingFinance

Responsibilities

Process deposits, withdrawals, loan payments and other transactions

Greet members in a courteous, professional manner

Strengthen member relationships by providing extraordinary member service while accurately and efficiently completing the member’s financial transactions

Verify member identity/signatures, receive approval for transactions when appropriate and ensure the accuracy of amounts handled

Cross-sell products and services by advising members of rates, benefits and features

Assist members with account research with regards to lockouts, restrictions and fees

Ensure the security of the workstation including their user names and passwords, virtual teller drawer, and all member sensitive information. Inform the ITM supervisor when cash in virtual drawer exceeds the prearranged threshold and when additional cash replenishment is required

Balance the virtual drawer daily. Required to review all checks received, all virtual cash handled and resolve discrepancies

Examine all checks received and compare to known fraudulent members and checks

Comply with company policies, procedures, and guidelines

Audit mobile deposits to ensure accuracy and proper endorsement, approve/discard items as appropriate, and log discarded items

Mitigate fraudulent mobile deposit submissions by discarding the suspicious items and submit the check images to the ITM supervisor

Perform other duties as needed upon request from immediate supervisor