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City of Phoenix · 5 hours ago

Fire Administrator - Phoenix Fire Department Regional Dispatch Center

Phoenix, AZ

Full-time

Onsite

Senior Level

$175K/yr - $175K/yr

5+ years exp

The City of Phoenix is seeking a dynamic and experienced Fire Administrator to lead and manage the Phoenix Fire Department Regional Dispatch Center. The role involves overseeing the performance and development of the PFDRDC, ensuring effective emergency service delivery across jurisdictions, and managing a team of approximately 120 personnel.

Government

H1B Sponsor Likely

Responsibilities

Anticipate and forecast what will or may be required for the PFDRDC to effectively support and serve one of the largest fire and emergency response organizations in the world

Lead and manage the development of methods and procedures to ensure that work is effectively integrated internally, between partner agencies, and stakeholders. Organizing efforts internally and with partner agencies with a constant focus on customer service excellence and personnel safety

Oversee the direction, development, and motivation of subordinate PFDRDC personnel

Conduct comprehensive assessments of PFDRDC performance, ensuring work is being performed properly and professionally, in alignment with City and Phoenix Fire Department policies, procedures, and national consensus standards. Evaluation of PFDRDC performance involves determining whether PFDRDC resources are sufficient and properly allocated based on objective metrics

Overall responsibility for the PFDRDC core mission of receiving requests for emergency assistance, timely gathering of caller information, and appropriate dispatching and support of emergency response resources

Qualification

NFPA standards knowledgePublic safety managementPSAP operations experienceBudget administrationHuman resource managementEmergency communications technologyLeadership skillsCommunication skillsOrganizational skillsTeam mentoring

Required

Five years of professional experience in public safety management, including budget administration, human resource management, labor relations, communication, or other technical areas

Three years of experience supervising professional staff, including experience with Public Safety Answering Points, 911 operations, emergency communications technology, personnel management, and policy implementation

A bachelor's degree in management, computer science, fire administration, public administration, emergency management, communications, or another related field

All finalists for positions are subject to a criminal background check applicable to the department or position

Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage

Preferred

Strong understanding of National Fire Protection Agency (NFPA) standards related to communications (e.g., NFPA 1221/1225)

Proven experience in public safety and emergency services, preferably with experience in leading and managing PSAP operations

Strong knowledge of municipal government, managing budgets, personnel, and labor relations

Demonstrated ability to work effectively with public safety (e.g., Fire and Police), city management, elected officials, and cross-functional teams

Excellent communication, organization, human resource management, and leadership skills

The ability to interact with executives and dignitaries, present at public meetings as required, and represent the Fire Chief for matters involving the PFDRDC

A strategic mindset with a commitment to public service and community safety

Proven track record of successfully leading, managing, and mentoring large teams

Benefits

Traditional pension with employer and employee contributions, click here for more details: Pension Information

401(a) and 457 plans with employer contributions

Choice of generous medical HMO, PPO, or HSA/HDHP plans

Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan

Wellness incentive of up to $720 annually

Dental, vision, and life insurance options

Employer paid long-term disability

Free Bus/light rail pass

Tuition reimbursement program up to $6,500 per year

Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days

Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period

Federal Student Loan Forgiveness offered through Savi

Company

City of Phoenix

Glassdoor3.9

Phoenix is Arizona’s capitol and the sixth largest city in the United States, with more than 1.5 million residents and growing.

Founded in 1867

Phoenix, Arizona, USA

10001+ employees

https://www.phoenix.gov/

H1B Sponsorship

City of Phoenix has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (1)