Navy Federal Credit Union · 19 hours ago
Generative AI Engineer
Navy Federal Credit Union is responsible for developing and implementing AI-driven solutions that enhance and scale AI adoption across the organization. The Generative AI Engineer will lead the design and implementation of AI systems, collaborating with various stakeholders to drive solutions and support the organization's AI initiatives.
AssociationFinancial ServicesNon Profit
Responsibilities
As a key member of the AI Center for Enablement (C4E), provide platform, engineering, and enablement services to drive the adoption and utilization of Generative AI capabilities, fostering technological innovation and improving member experience through foundational AI capabilities
Develop AI standards and best practices and establish processes for curating and registering AI models into Model Garden, ensuring compliance with regulatory and security standards throughout the model lifecycle
Define, publish and socialize technology roadmaps for AI/ML enabled capabilities supporting business use cases and outcomes
Partner with senior EDIM, technology product, and engineering leaders to shape and contribute to the strategic goals and direction needed to continuously evolve NFCU's AI Center For Enablement capabilities
Lead and support enterprise developer productivity initiatives by leveraging AI-assisted coding assistants and creating chatbots for IT to drive efficiencies, navigating a complex environment with various tools and programming languages, and ensuring adoption and productivity gains across the organization
Design, develop and deploy AI Engineering solutions with a focus on enabling AI governance, incorporating automated ground truth validation processes, toxicity filters, and transparency measures
Curate, process and augment high-quality multimodal data while integrating RAG for robust model grounding and improved accuracy
Develop AI chatbots or agents by adapting task-oriented LLM models fine-tuned to meet NFCU-specific domains and evaluate model outcomes to ensure accuracy, reduce significant hallucinations, and assure compliance
Partner with business stakeholders to evaluate commercial AI solutions against custom-built options and deliver data-driven Build vs. Buy recommendations that balance technical capabilities, costs, reusability, and strategic business outcomes
Build and maintain strategic partnerships with technology vendors and professional services firms specializing in advanced analytics, generative AI, and natural language processing (NLP) to drive NFCU value outcomes
Build core engineering competencies in GPT algorithms, data ingestion for Large Language Models (LLMs), prompt engineering, and NLP/Chatbot interface construction
Qualification
Required
Bachelor's degree in Computer Science, Data Science, Data Analytics, Engineering, Statistics, Mathematics or related technical field
Experience with building and configuring a foundational GenAI platform including Model Garden, LLM model curation, prompt engineering, and setting up operational Governance controls
Experience with creating and publishing AI Standards, Best Practices, Architecture is required
Proven track record of driving and coordinating use of GenAI Code Assistants (GitHub Copilot, etc.) to drive Developer Productivity initiatives across the organization with clear value metrics
Hands-on experience building production grade AI agents using industry leading platforms (Azure AI Foundry, etc.)
Experience with data platforms (Databricks, etc.) and organizing, cataloging and chunking of unstructured data for scalable Generative-AI solutions and robust knowledge management
Hands-on experience leveraging advanced techniques including Retrieval Augmented Generation to drive model accuracy, minimize hallucinations, and ground the model in facts, specifically when building AI Chatbots
Experience with vector stores and graph databases for managing complex relationships to use in AI applications such as recommendation systems
Robust experience in Azure AI/Data solutions and a deep understanding of the evolving AI landscape, with proven track record in API integrations for accessing LLMs
Strong leadership capabilities with experience collaborating with cross functional teams and leading, and engaging teams
Working knowledge of Scaled Agile delivery approaches, Azure DevOps, and general CI/CD concepts
Strong communication and presentation skills to explain designs and solutions to business and technical stakeholders
Solid experience with Python and SQL required
Preferred
Master's in Computer Science, Data Science, Data Analytics, Engineering, Statistics, Mathematics or related technical field
7 years of experience in advanced AI/ML technologies
Experience working in an AI Center for Enablement
Experience with AI Governance and LLM Security methods
Experience with AIOps, Cost Scaling and model performance tuning
Knowledge of Navy Federal Credit Union instructions, standards, and procedures
Benefits
Highly competitive pay
Generous benefits and perks
Company
Navy Federal Credit Union
Since 1933, Navy Federal has grown from seven members to over 4 million members. And since that time, their vision statement has remained
H1B Sponsorship
Navy Federal Credit Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (217)
2024 (110)
2023 (106)
2022 (76)
2021 (38)
2020 (19)
Funding
Current Stage
Late StageRecent News
San Bernardino Sun
2025-12-29
2025-12-15
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