Engineering Technician jobs in United States
cer-icon
Apply on Employer Site
company-logo

Lionbridge · 18 hours ago

Engineering Technician

Lionbridge is seeking a highly skilled and experienced Managed Services Technician 4 to join our experienced team. The role involves troubleshooting complex technical issues, providing technical guidance to junior technicians, and ensuring the delivery of high-quality managed services.

Artificial Intelligence (AI)CrowdsourcingEnterprise SoftwareInformation TechnologyLanguage LearningMachine LearningSaaSTranslation Service
check
H1B Sponsor Likelynote

Responsibilities

Provide expert-level technical support to clients, resolving complex technical issues in a timely and effective manner
Troubleshoot and diagnose technical problems using a variety of tools and techniques
Escalate unresolved issues to senior engineers or vendor support
Monitor system performance and identify potential problems before they impact clients
Proactively identify and implement solutions to prevent future technical issues
Develop and maintain technical documentation
Provide technical guidance and mentorship to junior technicians

Qualification

Technical certificationsIT support experienceProblem-solving skillsTechnical documentationMicrosoft Office suiteCommunication skillsInterpersonal skills

Required

A high school diploma, General Education Development (GED) or equivalency
Technical certifications such as CompTIA A+, Network+, or Security+
5+ years of experience in IT support, with 3+ years in a managed services environment
Strong technical skills in [relevant technologies]
Excellent problem-solving skills
Excellent communication and interpersonal skills
A strong grasp of the Microsoft Office suite (MS Word, MS Excel, OneNote, MS Outlook Exchange etc.)

Company

Lionbridge

company-logo
Lionbridge is a localization and AI training data company with offices in 26 countries.

H1B Sponsorship

Lionbridge has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (1)
2022 (3)
2021 (4)
2020 (7)

Funding

Current Stage
Public Company
Total Funding
$12M
Key Investors
Capital Resource Partners
2016-12-12Acquired
1999-08-20IPO
1999-03-15Series Unknown· $12M

Leadership Team

leader-logo
John Fennelly
President & CEO
linkedin
leader-logo
Marcus Casal
Chief Technology Officer
linkedin
Company data provided by crunchbase