Lionbridge · 18 hours ago
Engineering Technician
Lionbridge is seeking a highly skilled and experienced Managed Services Technician 4 to join our experienced team. The role involves troubleshooting complex technical issues, providing technical guidance to junior technicians, and ensuring the delivery of high-quality managed services.
Artificial Intelligence (AI)CrowdsourcingEnterprise SoftwareInformation TechnologyLanguage LearningMachine LearningSaaSTranslation Service
Responsibilities
Provide expert-level technical support to clients, resolving complex technical issues in a timely and effective manner
Troubleshoot and diagnose technical problems using a variety of tools and techniques
Escalate unresolved issues to senior engineers or vendor support
Monitor system performance and identify potential problems before they impact clients
Proactively identify and implement solutions to prevent future technical issues
Develop and maintain technical documentation
Provide technical guidance and mentorship to junior technicians
Qualification
Required
A high school diploma, General Education Development (GED) or equivalency
Technical certifications such as CompTIA A+, Network+, or Security+
5+ years of experience in IT support, with 3+ years in a managed services environment
Strong technical skills in [relevant technologies]
Excellent problem-solving skills
Excellent communication and interpersonal skills
A strong grasp of the Microsoft Office suite (MS Word, MS Excel, OneNote, MS Outlook Exchange etc.)
Company
Lionbridge
Lionbridge is a localization and AI training data company with offices in 26 countries.
H1B Sponsorship
Lionbridge has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (1)
2022 (3)
2021 (4)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$12MKey Investors
Capital Resource Partners
2016-12-12Acquired
1999-08-20IPO
1999-03-15Series Unknown· $12M
Recent News
2025-09-23
Company data provided by crunchbase