Study Smart Tutors ยท 18 hours ago
Associate Director of Program Delivery (Los Angeles, CA)
Los Angeles, CA
Full-time
Hybrid
Senior Level
$80K/yr - $90K/yr
5+ years expStudy Smart Tutors is a college and career access organization that promotes educational equity and success. The Associate Director of Program Delivery provides strategic and operational leadership across regional partnerships, ensuring high-quality program delivery and driving partner success in Southern California.
EducationHigher EducationPersonal DevelopmentSkill AssessmentTutoring
Responsibilities
Provide strategic oversight of tutor and facilitator preparation across all assigned programs, ensuring consistent quality and alignment with organizational standards
Conduct targeted site visits to observe implementation, identify trends, and coach Program Managers on educator support and instructional quality
Partner with education leadership to strengthen instructional models, academic interventions, and equitable delivery modalities (virtual, hybrid, in-person)
Review educator performance data and evaluations, supporting corrective action and professional growth where needed
Serve as an escalation point for complex educator performance or program quality concerns
Own senior-level relationships with key LAUSD partners, serving as a trusted advisor and primary point of escalation
Lead partner check-ins, program reviews, and renewal conversations in collaboration with Sales and Partnership Success leadership
Analyze and synthesize program data to deliver high-level impact summaries and strategic recommendations to partners
Advocate for partner needs internally, ensuring alignment across implementation, staffing, and billing
Collaborate with the Director of Partnership Success to identify expansion and renewal opportunities
Directly manage and coach Program Managers, providing regular feedback, performance evaluations, and professional development support
Establish clear expectations, workflows, and accountability structures to drive consistency across the region
Lead regional huddles and contribute to organization-wide planning and cross-functional initiatives
Support onboarding of new team members within the region
Oversee regional program health, including schedules and purchase order (PO) utilization
Ensure accurate tracking and forecasting of PO usage in alignment with delivered services
Collaborate with the Director of Partnership Success to identify risks, gaps, and operational challenges, proactively developing solutions to maintain program continuity
Qualification
Required
Bachelor's degree in Education or a related field
5+ years of experience in education, academic intervention, after-school programming, or program/partnership management
Demonstrated experience leading teams and managing programs across multiple sites and partners
Strong leadership, communication, and organizational skills
Proficiency in Google Suite
Preferred
Familiarity with Title I schools, English learners, and neurodivergent student populations
Knowledge of standardized testing (State testing, SAT, ACT) and/or Math/ELA intervention frameworks
Experience with SEL and MTSS frameworks
CRM Experience (Salesforce Preferred)
Teaching or educational leadership certification
Benefits
Simple IRA
Insurance: Medical, Dental, Vision
No cost virtual counseling and therapy services
Unlimited paid time off
Employee Referral Program bonus eligibility
Tuition reimbursement
Company
Study Smart Tutors
Study Smart Tutors strives for education equity and supports first-gen and low-income students.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Fabiola Tucux, M.S.Ed
National Partnership Manager
Justin Worlock
Partnership Success Manager
Recent News
2024-11-12
Company data provided by crunchbase