CaptivateIQ · 18 hours ago
Senior Software Engineer - AI Platform & Experiences
United States
Full-time
Remote
Senior Level
$196K/yr - $225K/yr
6+ years expCaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. They are seeking a Senior Software Engineer who will focus on building AI-powered platform capabilities and user experiences from the ground up, influencing product direction and developing scalable AI systems.
Data IntegrationManagement Information SystemsSaaSSalesSoftware
Responsibilities
Lead early-phase AI systems: Design and build AI-first user experiences from the ground up, pairing rapid experimentation with strong measurement loops to evaluate performance, relevance, safety, and cost in production
Influence product direction: Bring an engineering-driven perspective to what we build, how we build it, and which tradeoffs are worth making at early stages—charting a multi-step path that turns quick wins into durable, scalable capabilities
Design and build scalable AI systems: Once direction is validated, evolve prototypes into reliable, maintainable, and observable production systems, balancing iteration speed with long-term platform health
Build AI-powered product experiences: Develop AI-assisted modeling and authoring workflows to accelerate plan design, data mapping, and explanation for customers
Deliver retrieval-augmented insights: Implement contextual help, explainers, and policy Q&A grounded in customer data and system metadata using robust retrieval-augmented generation patterns
Own guardrails and evaluation: Design and implement evaluation and safety primitives—including offline and online evals, telemetry, human-in-the-loop workflows, safety filters, and red-teaming—to ensure trustworthy AI behavior
Create reusable AI platform components: Build shared infrastructure for prompt orchestration, hybrid retrieval, caching, tracing, evaluation, and cost/performance controls that enable teams to ship AI features safely and efficiently
Raise the technical bar: Contribute to architecture, coding standards, testing strategy, and mentoring; promote best practices across AI systems, platform design, and production readiness
Qualification
Required
6+ years of software engineering experience shipping production systems in fast-moving environments, including significant ownership of architecture, technical direction, and quality
Demonstrated success building AI-powered products or platforms in highly exploratory settings (0→1, greenfield initiatives, early AI features), where model choice, system design, and product experience evolved together
Hands-on experience designing, building, and operating AI systems in production, including: Integrating LLMs or other models into real user workflows, Designing AI-first or AI-assisted product experiences, Managing inference performance, latency, cost, and reliability, Building feedback loops to continuously improve model behavior
Experience implementing AI evaluation and guardrails, such as: Offline and online evaluations, Safety filters, policy enforcement, and failure detection, Human-in-the-loop workflows and red-teaming, Telemetry, tracing, and model performance monitoring
Fluency in modern product and platform development, with hands-on experience in Python/Django, TypeScript/JavaScript, React, and PostgreSQL, and the ability to build both backend systems and AI-powered user experiences
Strong systems and platform thinking, including APIs, data modeling, scalability, observability, and the unique operational challenges of AI-enabled systems
Sound engineering judgment in AI contexts, balancing rapid experimentation with long-term durability, safety, and maintainability
High comfort with ambiguity and technical decision-making, able to evaluate multiple AI approaches, articulate tradeoffs, and move work forward without perfect specifications
Excellent communication skills and product sensibility, with the ability to collaborate deeply with product, design, and stakeholders to translate AI capabilities into real customer value
Benefits
(US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
Flexible vacation days and quarterly mental health days so you can recharge
(US-ONLY) 401k plan to participate in and save towards the future
Newest Apple products to help you do your best work
Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent
Company
CaptivateIQ
CaptivateIQ develops a sales compensation platform designed to help businesses leverage the power of incentives to motivate teams.
201-500 employees
H1B Sponsorship
CaptivateIQ has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$164.6MKey Investors
AccelSequoia CapitalAmity Ventures
2022-01-26Series C· $100M
2021-04-07Series B· $48M
2020-05-27Series A· $13M
Leadership Team
Conway Teng
Co-CEO and Co-Founder
Mark Schopmeyer
Co-Founder / Co-CEO
Recent News
captivateiq.com
2025-12-05
Foundation Capital
2025-12-05
Company data provided by crunchbase