Empower AI · 21 hours ago
Systems Architect for Enterprise Solutions - Unified Communications
Andrews AFB, MD
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expEmpower AI is an AI company focused on government solutions, headquartered in Reston, VA. They are seeking a Systems Architect for Enterprise Solutions in Unified Communications who will lead the design and implementation of new UC systems, ensuring integration and documentation while interfacing with customers to provide effective solutions.
Information ServicesInformation TechnologySoftware
Responsibilities
Dictates design choices to software developers, including but not limited to: platforms, coding and technical levels
Gains a complete understanding of needs and effectively communicates them to the software design team
Works independently designing and developing new software products or major enhancements to existing software
May lead a large development team in design of highly complex software systems
Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms
Responsible for project completion
Performs feasibility analysis on potential future projects to management
This position is the expert in the designing and implementation of new Enterprise Unified Communications core infrastructure technologies and equipment
This position will be required to recommend technology changes and evolutions to enterprise unified communications systems
This position is required to interface with customers and create solutions - communicate proactively and effectively with customers, and provide training, webinars, whitepapers as necessary to customers and on demand
This position is required to track changes in the UC environment, be knowledgeable about expected CIS business changes, be aware of technology trends, future changes being performed by vendors supporting CIS systems, and projected modernizations and upgrades within CIS and DHS
This position will be a key participant in the implementation of all new UC systems and technologies, ensuring these implementations are completed, documented, tested and integrated into UC enterprise services
Required to have significant working experience in routing protocols, addressing, services virtualization, and integration/collaboration strategies for enterprise architectures are critical to the position
Required to possess expert knowledge in Unified Communications and how it works in a collaborative environment over switching, routing, firewall, balancers, cloud, MPLS, QoS and Wide Area Network (MPLS) technologies are required to support this position, along with the ability to document this using Visio and office documentation processes
This position requires being aware of upcoming trends in UC technologies and methods of delivering a future-focused collaborative environment
All training required to support this expertise in existing and potential future developing technologies will be required to be provided by the contractor
The ability to represent the team in briefings and in presentations are key
This position will provide real-time assistance to UC staff and troubleshooting efforts in an on-demand function
This position will be a key participant in the implementation of all new UC systems and technologies, ensuring these implementations are completed, documented, tested and integrated into UC enterprise services
The ability to lead the efforts required to solve for, design, and implement new UC solutions and technologies into the enterprise and ensure collaborative environment functions is a key skillset for this position
Current unified communications technologies which are supported by these implementations are significantly based on Polycom, Cisco, Avaya, and vBrick solutions
Experience in routing protocols, addressing, services virtualization, and integration/collaboration strategies for enterprise architectures are critical to the position
Expert knowledge in Unified Communications and how it works in a collaborative environment over switching, routing, firewall, balancers, cloud, MPLS, QoS and Wide Area Network (MPLS) technologies are required to support this position, along with the ability to document this using Visio and office documentation processes
This position currently has a wide variety of skills and knowledge of enterprise delivery and technologies and requires that the position maintains their skillset as it relates to what are coming trends in UC technologies and methods of delivering a future-focused collaborative environment
Skillset equivalence to Cisco CCNP Collaboration with a focus on Design and Planning, and a general minimum of 7 years of experience working within the IT field – with a focus in UC delivery mechanisms
The ability to represent the team in briefings and in presentations are key
This position will provide real-time assistance to UC Multimedia Operations staff and troubleshooting efforts in an on-demand function
Qualification
Required
Master's Degree or equivalent
Minimum 10 – 15 years of related experience
Minimum of seven (7) years' experience in software engineering/development and/or systems engineering/analysis with a focus in UC delivery mechanisms
Must possess experience in all phases of software engineering to include requirements analysis, development, testing and integration, maintenance and problem diagnosis/resolution and/or experience in phases of applications systems analysis to include evaluation and design, integration and optimization of complex systems
Must have experience with communication applications, database management, use of programming languages and knowledge of storage and retrieval methods
Must have experience in networks, storage, Linux, virtual environments and general hardware knowledge
Preferred
Expertise with Cisco CCNP Collaboration with a focus on Design and Planning and UC delivery
Expertise with developing UC Core infrastructure design
Expertise in UC multimedia operations
Candidate shall be competent to work at the highest level of all phases of software engineering and/or all phases of applications systems analysis with minimal direction or oversight
Company
Empower AI
Empower AI helps federal agency leaders elevate their workforce productivity.
501-1000 employees
H1B Sponsorship
Empower AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2021 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2017-08-15Acquired
Leadership Team
Jeff Bohling
Chief Executive Officer
Paul Harrington
Executive Vice President, Chief Growth Officer
Recent News
Morningstar.com
2025-07-24
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