Mgr, Field Process jobs in United States
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Lam Research ยท 1 day ago

Mgr, Field Process

Lam Research is a company that focuses on providing premier customer support throughout the lifecycle of their customers. The Manager of Field Process oversees the technical support provided by engineers and technicians, ensuring effective troubleshooting and repair of complex systems.

CleanTechManufacturingSemiconductor
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Oversees the technical support of company customers by field engineers, technicians, and support specialists, who are diagnosing, troubleshooting, and repairing one or more of the following: complex electro/mechanical equipment, sophisticated computer systems, software systems/applications, or networking and wireless networking systems
Supervises engineers that respond to situations where standard procedures have failed to isolate or fix problems in non-functioning equipment systems or software
Establishes and maintains lines of communication with design engineering and software development on design, reliability and maintenance issues
Ensures that engineers are current with the latest upgrades and/or new releases
May be involved in customer installation and training programs
Selects, develops, and evaluates personnel to ensure the efficient operation of the function

Qualification

Supervisory experienceTechnical supportElectro/mechanical equipmentSoftware systemsCommunication skills

Required

Bachelor's degree or equivalent
4-6 years of supervisory experience

Benefits

Comprehensive set of outstanding benefits

Company

Lam Research

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Lam Research supplies wafer fabrication equipment and services to the worldwide semiconductor industry.

H1B Sponsorship

Lam Research has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (242)
2024 (239)
2023 (170)
2022 (216)
2021 (242)
2020 (182)

Funding

Current Stage
Public Company
Total Funding
unknown
1984-05-11IPO

Leadership Team

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Tim Archer
President and CEO
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Rick Gottscho
Exec VP and CTO
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Company data provided by crunchbase