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MilliporeSigma · 1 week ago

Senior Product Manager, eCommerce

Burlington, MA

Full-time

Hybrid

Mid, Senior Level

$108K/yr - $162K/yr

7+ years exp

MilliporeSigma is a company focused on innovating with science and technology to enrich lives. They are seeking a Senior Product Manager to lead the discovery product domain, overseeing the creation and management of eCommerce Digital Products while driving outcomes and value creation through collaboration with leadership and engineering teams.

BiotechnologyMedicalMedical Device

No H1B

Responsibilities

Creates and own product vision and multi-year strategy that is not only linked to company and e-commerce strategy but also identifies new growth opportunities and influences e-commerce strategy

Lead personalization across the eCommerce business, integrating the site customer data platform and leading customer data as a product

Reimagine top of the funnel journey to drive e-commerce growth by increasing awareness of the breadth of product offering

Deeply understand competitors, identify where we can win and create differentiation. Anticipate market shifts and use that to define long term positioning in partnership with Head of Product and CX leadership teams

Identify and set goals for OKRs/metrics for the discovery product area. Create corresponding data/analytics to track and control the health of the product. This includes functional and technical OKR metrics. Partner with data science and analytics team to understand how these metrics drive e-commerce revenue and customer metrics and ensure all measurement tools are in place. Create and test detailed hypotheses that drive future product direction

Deeply understand personas and customer segments across the entire e-commerce ecosystem. Creates business plans (product briefs) that outline the how, what, when and why with a clear line to the value created

Drive overall product design in partnership with pod teams, leveraging data, qualitative research and market behaviors to deliver large customer and business value. Leads and mentors other in specific product ideation phases

Partner with Commercial, Engineering, UX and data teams to build and manage the Product pod Roadmap, prioritizing between business initiatives, quality of life enhancements and technical optimization. Develop requirements at an epic level that tie to overall initiatives and drives priorities for the product managers in their area. Owns delivery across the Pod, proactively identifying risks and variances to plans, developing & implementing appropriate mitigation activities

Qualification

Product leadershipECommerce experienceData analysisCustomer Data PlatformsAEM experienceCustomer-centric mindsetService orientationLeadershipProblem-solving skillsCollaboration skillsPresentation skills