Meta · 18 hours ago
Incident Response, Program Manager
Washington, DC
Full-time
Onsite
Mid, Senior Level
$122K/yr - $180K/yr
5+ years expMeta builds technologies that help people connect, find communities, and grow businesses. They are seeking an Incident Response, Program Manager who will manage the lifecycle of product risk incidents and enhance incident response processes across various risk pillars.
Computer Software
Responsibilities
Plan and drive cross-functional incident management projects involving Legal, Policy, Communications, Product, and Engineering teams for complex risk incidents across all risk pillars (e.g. privacy, security, integrity, and AI)
Implement and execute ongoing management of compliance operations for incident management across privacy and other risk pillars. Ensure processes and controls meet regulatory obligations and internal standards
Build and maintain relationships with stakeholders across Legal, Product, and Engineering to drive alignment and prioritization of incident management and compliance activities for assigned cases
Translate technical and compliance details into clear, actionable communications for wide-ranging audiences from executives to engineers. Deliver concise updates and recommendations on incident status, compliance posture, and impact to stakeholders and Risk Organization leadership
Perform retrospectives to understand the root cause of incidents and support feedback loops to reduce future incidents and improve incident management processes
Advise on industry standards related to incident response and risk oversight practices
Identify, champion, and implement process improvements to increase the efficiency and effectiveness of incident management and compliance operations
Project manage and prioritize work based on urgency and complexity while building operational cadences across technical and operational teams to coordinate work
Qualification
Required
5+ years of experience in program management, consulting, business operations, technical program management, incident management, risk management, compliance management, or other GRC operational discipline
3+ years of experience leading large, technical, cross-functional projects and/or programs
3+ years of direct experience working in corporate privacy incident response or security/privacy compliance functions (e.g., GDPR, CCPA, SOC2)
1+ years work experience collaborating directly with technology product management and engineering teams
Set priorities, multi-task and work with autonomy in a rapidly changing workplace environment
Bachelor's degree or higher
Preferred
6+ years of work experience in risk and compliance, legal, consulting, business operations or other operational disciplines
4+ years of work experience in technical program and/or project management in collaboration with product management and engineering teams
3+ years of experience working in GRC, regulatory domains like privacy, integrity or security
3+ years of experience working in a role associated with data protection, regulatory response, audit and implementation of control frameworks
1+ years experience using Artificial Intelligence (AI) tools to deliver incident response, GRC or regulatory oriented processes
Bachelor's Degree in a related field or equivalent experience
Benefits
Bonus
Equity
Benefits
Company
Meta
Meta's mission is to build the future of human connection and the technology that makes it possible.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kathryn Glickman
Director, CEO Communications
Christine Lu
CTO Business Engineering NA
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