City National Bank ยท 1 day ago
Business Process Analyst
Newark, DE
Full-time
Onsite
Mid Level
$92K/yr - $157K/yr
4+ years expCity National Bank is a subsidiary of Royal Bank of Canada, focusing on providing exceptional client relationships since 1954. The Business Process Analyst role involves leading projects to understand strategies and processes, partnering with various functions to drive transformations and improve business processes.
BankingFinanceFinancial Services
Responsibilities
Gather input from stakeholders, via interviews, workshops, document analysis, surveys, site visits, business process analysis, work flow and task analysis, ensuring the right questions are asked to inform process enhancements, essential requirements, perform root cause analysis, and problem-solve
Review, document, and evaluate business processes and advising and/or developing incremental enhancements to meet strategic goals in client or colleague experience, quality, efficiency, scalability, and risk management goals
Partner cross-functionally to identify and drive transformations, including defining solutions and articulating recommendations to senior stakeholders
Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools
Assist with remediating process and control gaps and issues, including analyses of potential enhancements to the original approach, to determine and build the best solution available within constraints and capabilities
Design or re-engineer processes, formulate business requirements and roadmaps to address strategic priorities
Create relevant presentations, analysis, or reports to drive and support engagements
Establish implementation and adoption plan, including identifying readiness needs (training, user documentation) and tracking metrics for effective change management
Develop, maintain, and communicate project status to manager and key business stakeholders
Manage project and deliverable expectations with key business stakeholders
Build, maintain and leverage relationships with stakeholders to drive project outcomes
Act as brand ambassador for workstream or program by developing solid working relationships across the organization as to facilitate communication and strategic partnerships
Contribute to ad-hoc assignments and special projects or reporting
Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals
Qualification
Required
Bachelor's Degree or equivalent
4-6 years of relevant experience
Preferred
Complex analysis, process/solution design
Independent project management with complete ownership of a project or workstream
Strong verbal and written communication
Strong stakeholder management, including comfort interacting with executives
Exposure or practice of Lean Six Sigma methodologies
Exposure or practice of Agile/Scaled Agile (SaFE) practices
Benefits
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Company
City National Bank
City National Bank offers a full complement of banking, trust and investment services. It is a sub-organization of City National.
1001-5000 employees
H1B Sponsorship
City National Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (76)
2024 (78)
2023 (145)
2022 (93)
2021 (107)
2020 (62)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Howard Hammond
CEO City National Bank
Fiyaz Khan
Senior Vice President, Structured Products
Recent News
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Venture Capital Firms
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