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Fenwick & West · 1 day ago

Practice Support Technician

Silicon Valley

Full-time

Hybrid

Mid Level

3+ years exp

Fenwick & West is a law firm seeking a Practice Support Technician to assist attorneys and legal professionals in utilizing practice support tools. The role involves supporting document databases, managing litigation support applications, and providing technical assistance during trials.

Law Practice

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Support attorneys and legal personnel in the use of practice support tools for their preparation of cases and for trial

Support document and communication databases, transcripts and images in Viewpoint, Everlaw, Relativity, Propel/QuikData, Everchron and similar litigation support applications

Load data files into Viewpoint, Everlaw, Relativity, Propel/QuikData, Everchron and similar litigation support applications

Administer Propel/QuikData, ShareFile and other collaboration systems. Advise and train legal personnel in the use of Propel/QuikData, ShareFile and other collaboration systems

Coordinate and/or conduct project set up and management of documents with outside vendors or by using in-house applications

Assist attorneys in using courtroom presentation tools and set up. At times, the setup and operation of these tools in the courtroom will be necessary

Assist in maintaining a preferred vendor listing of equipment rental and litigation support service vendors

Stay current on litigation support and courtroom equipment vendors and technologies

Serve as the point person in resolving software/hardware issues relating to the supported litigation support tools

Charge all billable time to appropriate client matters. Work to achieve the goal of 600 billable hours per year

Participate in Practice Support Group meetings

Assist in client-side data collections using department approved procedures and tools

Maintain and manage chain of custody documentation for all evidence related to litigation cases

Maintain detailed collection and processing logs using department approved tracking procedures

Perform other related duties as assigned

Qualification

ViewpointEverlawRelativityPropel/QuikDataEverchronCourtroom presentation toolsMicrosoft OfficeTechnical supportCommunication skillsTeam collaborationProblem-solving

Required

Ability to work effectively with others under short deadlines in high-pressure situations

Ability to exercise independent judgment within broad parameters as determined by the attorneys managing the cases

Ability to coordinate resources to meet competing demands

Ability to interact with vendors

Effective oral and written communications skills

The ability to act and work independently, handle interruptions and manage multiple tasks in a deadline driven environment

Ability to understand and follow specific and detailed instructions

Must display a professional manner with attorneys, paralegals and other business professional members

Must be prompt with good attendance

Must be able to make judgment decisions and adapt to changing work situations with minimal supervision

Working knowledge of personal computers and the Microsoft Office suite

Requires manual dexterity sufficient to operate standard office equipment. Must be able to lift 40 pounds without assistance

Able to grasp and apply new ideas

Experience supporting one or more of the following applications: Viewpoint, Everlaw, Relativity, Propel/QuikData, Everchron, Page Vault and WebPreserver

Experience with courtroom presentation tools and technical support in the courtroom

Must be able to operate desktop personal computers and laptops, printers, and trial presentation equipment

Preferred

Familiarity with PCs, Macs and network infrastructure a plus

Familiarity with Propel/QuikData and network infrastructure systems a plus

Bachelor's degree preferred

3-5 years of demonstrated success in a technical support position

Company

Fenwick & West

Fenwick is a leading law firm, purpose-built to guide visionary tech and life sciences companies and their investors through every stage of growth, from startups securing their first round of funding to leading publicly traded global enterprises.

Founded in 1972

Silicon Valley, CA, US

501-1000 employees

http://fenwick.com

H1B Sponsorship

Fenwick & West has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (11)

2024 (4)

2023 (10)

2022 (20)

2021 (18)

2020 (11)