City of Auburn (Washington) ยท 22 hours ago
Registration Clerk/Office Assistant
The City of Auburn is seeking a dynamic Registration Clerk/Office Assistant to join their Parks, Arts, & Recreation Department. This role involves performing routine clerical work, including data entry, customer service, and cash handling, while interacting with the public both in person and over the phone.
Government Administration
Responsibilities
Courteously and effectively work with public officials, citizens, registrants, special populations participants, and other employees, both in person and over the phone
Greets customers as they arrive at the building
Assist the public with a wide variety of information pertaining to City and department programs, facilities, services and community activities
Act as a cashier for department program fees; reconciles funds
Take messages and complaints from citizens and the community in a polite and professional manner. Determine nature of message or complaint and, if it cannot be resolved by employee, refers to appropriate staff or department head
Develop, update and generate class rosters and mailing lists for Parks, Arts and Recreation programs
Be responsible for administration of the ACTIVENet database to schedule, record and process class and athletic programs
Qualification
Required
A high school diploma or equivalent
1 year of office support experience in customer/consumer based work environment
Customer service
General understanding of the recreation department/field
Experience with cash handling
Experience with program registration or facility bookings
Able to type and enter data accurately
Preferred
Vocational or college courses in computer and office skills preferred
Cashiering experience preferred
Benefits
Competitive salary
Excellent medical, dental, and vision plans with employee premiums paid by the City
Employer contributions to the State Retirement System pension plans
12 days of paid vacation per year (prorated)
11 paid holidays per year
2 paid floating holidays of your choice per year
VEBA (tax-free health savings account)
Optional Flexible Spending benefit plan
Deferred Compensation plan options
Employee Wellness Program
Employee Assistance Program
And more!
Company
City of Auburn (Washington)
Auburn is the center of the largest industrial complex in the northwest and sits in the middle of the major north-south east-west routes of this region.