First Systems & Resources · 1 day ago
Account Manager (Mail)
Charlottesville, VA
Full-time
Hybrid
Entry, Mid Level
2+ years expFirst Systems & Resources is seeking an Account Manager (Mail) to manage relationships with business-to-business customers and drive sales through effective communication and project management. The role involves overseeing jobs from initial contact through design and production, while also supporting the production team to ensure timely completion of projects.
Printing
Responsibilities
Develop and/or maintain relationships with current and potential customers
Grow business by encouraging current customers to use Brandscape services outside their current scope of work
Align direct mail and related services with customers’ marketing and other strategic needs
Assist with bids on large-scale and commercial jobs
Accurately communicate customer needs to Data Processing and the Production Team, along with any outside vendors
Partner with the Production Manager to understand the production requirements of each job, ensure that jobs are completed on time, and reduce downtime in the production pathway
Assist customers in designing mail pieces that are efficient to produce, save money on postage, and meet USPS regulations
Support account other account managers when their normal sales occasionally include direct mail
Actively follow jobs through production until completion and follow up with the customer when the job is complete
Qualification
Required
Aged eighteen (18) or over
Able to communicate effectively in English, both orally and in writing
Highly proficient in Windows based computer applications
Proficient in Google Workspace, including Drive, Voice, Meet, Docs, and Sheets
Minimum of two years of business-to-business sales
Able to bring creative recommendations to clients in areas that increase sales
Interest in and willingness to increase knowledge of USPS mail standards, regulations, and requirements
Preferred
Knowledge of USPS mail classes and standards
Knowledge of USPS regulations and preparation requirements
USPS Mail Design Professional and/or USPS Direct Mail Marketing Certificates
Experience in any or all of BCC, Airtable, Xebra, and Ziflow
Experience in selling commercial print
Multiple years of direct mail sales experience in a business-to-business environment
Company
First Systems & Resources
First Systems & Resources (FSR) specializes in running multi-channel marketing product inventory management programs for companies interested in providing their stakeholders a solution that ensures brand integrity, allows them to carry inventory value on their balance sheet, that need department level expense reporting and/or reporting to align revenue with cost of goods sold.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase