Continental Battery Systems ยท 3 days ago
Marketing and Customer Experience - Customer Experience Representative I
Dallas, TX
Full-time
Onsite
New Grad, Entry LevelContinental Battery Systems is a rapidly growing North American PE-backed company seeking a Customer Experience Representative I. The role focuses on retaining current customers, improving relationships, obtaining referrals, and growing sales volume and profitability within an assigned territory or market.
BatteryCustomer ServiceElectronicsLogisticsManufacturingSupply Chain Management
Responsibilities
Retain current customers and grow sales volume and profitability of accounts
Pursue and maintain preferred vendor status with clients
Create and maintain promoters (raving fans) of clients
Contact existing clients via phone, email, and face to face to build and maintain a positive relationship between the customer and the Company
Maintain relations with key personnel and any customer staff interfaced with
Obtain referrals from customers and generate leads
Track regular sales patterns of customers and analyze data for changes in buying habits
Educate customers on products that service their needs
Maintain accurate documentation of all customer transactions
Ensure the timely collection of payment for all orders
Coordinate daily with supervisor to achieve targeted sales objectives
Qualification
Required
Energetic, customer-focused, and determined to add value within a fast-paced organization
Ability to retain current customers and improve current customer relationships
Ability to obtain referrals from current customers and grow sales volume and profitability with current customers
Perform regular and accurate reporting to support sales planning and analysis activities
Ability to perform deliveries to support the customer relationship regularly
Ability to manage and replenish consignments
Ability to expand sales by obtaining and developing new customers within an assigned territory or market
Ability to generate leads continually
Ability to maintain a positive relationship between the customer and the Company
Ability to maintain relations with key personnel and any customer staff interfaced with
Service-oriented and friendly attitude
Ability to track regular sales patterns of customers and analyze data for changes in buying habits
Knowledgeable in all products carried and able to educate customers on products that service their needs
Ability to maintain accurate documentation of all customer transactions
Ability to ensure the timely collection of payment for all orders
Ability to coordinate daily with supervisor to achieve targeted sales objectives
Benefits
Medical, Dental, and Vision
Substantial 401k match
Robust voluntary benefits package
PTO and paid holidays off
Significant employee product discounts (up to 12% over cost!)
Company
Continental Battery Systems
Continental Battery Systems was created from the merger of Battery Systems and Continental Battery Company in 2021.
Founded in 1932
501-1000 employees
H1B Sponsorship
Continental Battery Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Incline Equity Partners
2021-01-21Acquired
2018-01-11Private Equity
Leadership Team
C
Christopher Alberta
Chief Executive Officer
John Rauco
Chief Commercial Officer
Recent News
STELLANTIS N.V
2025-10-31
2025-09-04
Company data provided by crunchbase