Assistant Director of Operations jobs in United States
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Hyatt Centric ยท 1 day ago

Assistant Director of Operations

positionNew York, NY
timeFull-time
remoteOnsite
seniorityLead/Staff, Director/Executive
money$91K/yr - $114K/yr
date4+ years exp

Hyatt Centric Times Square New York is a vibrant hotel that emphasizes making people feel at home. The Assistant Director of Operations plays a key leadership role in overseeing the Rooms and Food & Beverage divisions, focusing on team development and enhancing guest experiences.

Hospitality

Responsibilities

Support oversight of Rooms and Food & Beverage operations to ensure seamless daily execution
Train, coach, and inspire leaders and colleagues to perform at their best
Execute Hyatt initiatives, programs, and policies while maintaining brand standards
Run operational shifts as needed and provide leadership presence during peak times
Monitor guest feedback, trends, and survey results to continuously improve service
Partner with leadership to drive financial performance, engagement, and guest satisfaction
Oversee purchasing, inventory, and operational controls within assigned areas

Qualification

Hotel leadership experienceOperational knowledgeLeadership skillsMicrosoft WordMicrosoft ExcelHotel systems experienceTeam motivationGuest survey trackingService trend analysisUnion experienceNYC experienceCommunication skillsOrganizational skillsTime management skills

Required

4+ years of progressive hotel leadership experience in Rooms and/or Food & Beverage
Strong operational knowledge with attention to detail and service excellence
Proven leadership skills with a high-energy, entrepreneurial mindset
Experience leading in a high-volume hospitality environment
Excellent communication, organizational, and time management skills
Ability to motivate teams and achieve financial, engagement, and service goals
Comfortable working weekends and holidays
Proficiency in Microsoft Word and Excel

Preferred

Experience with hotel systems such as Opera, Reserve, HotSOS, Kronos, or similar
Familiarity with guest survey tracking and service trend analysis
Union Experience and NYC experience

Benefits

Free room nights, plus Friends & Family discounted rates
Medical, prescription, dental, and vision insurance after 30 days (full-time)
401(k) with company match
Paid vacation, sick time, personal days, and new child leave
Paid family bonding time and adoption assistance
Free meals in our employee cafeteria
Discounts with top brands like Apple, AT&T, T-Mobile, Headspace, and more
Tuition reimbursement
Employee Stock Purchase Plan
Strong opportunities for career growth within Hyatt

Company

Hyatt Centric

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Hyatt Centric hotels are located in the heart of the action, serving as the perfect spot for exploring all your destination has to offer.
people-size10001+ employees
web-link
https://www.hyatt.com/brands/hyatt-centric

Funding

Current Stage
Late Stage
Company data provided by crunchbase