MAI Animal Health ยท 1 day ago
Client and Operations Supervisor
Menomonie, WI
Full-time
Onsite
Entry, Mid Level
1+ years expKado Gallery / Visual Management, a member of Mark Anderson Companies, Inc., is seeking a driven Client and Operations Supervisor to lead sales growth and oversee daily operations. The role involves expanding the client base, enhancing community partnerships, and ensuring excellent customer experiences while providing leadership and support to the production and office teams.
EducationHealth CareManufacturingVeterinary
Hiring Manager
Debbie Voth
Responsibilities
Drive business growth by identifying and pursuing new business opportunities, expanding the client base, and strengthening market presence through strategic outreach, community engagement, and trade show participation as needed
Build, maintain, and grow strong relationships with existing and prospective clients by providing exceptional customer service, serving as a primary point of contact, and ensuring promotional, branding, and design needs are met with professionalism and creativity
Provide professional front-of-house support to walk-in customers and phone inquiries, ensuring a consistently positive customer experience
Lead, coach, and support on-site staff by fostering a positive, collaborative work environment; promoting professional development; and ensuring effective communication and teamwork
Oversee and coordinate day-to-day office and production operations, including apparel, promotional products, and custom art framing, to ensure efficiency, organization, and on-time delivery; provide hands-on production or office support as needed to maintain workflow continuity
Collaborate with the on-site Graphic Designer to execute branding and promotional projects
Prepare accurate and timely quotes for new products, services, or projects
Perform administrative support and general accounting tasks as required
Maintain a clean, safe, and organized work environment by completing all necessary cleaning and housekeeping duties
Perform additional duties as assigned to support business operations and team success
Qualification
Required
Must have excellent interpersonal, customer service, communication, team-building and problem-solving skills
Confident, articulate, and professional speaking abilities
Ability to compile information and make thoughtful decisions on behalf of the business
Excellent organizational, time management, attention to detail and project management skills, with the ability to prioritize tasks, meet deadlines, and adapt to changing circumstances
Demonstrated leadership abilities, including team management, mentoring, and fostering a positive work environment
Knowledge of print production is a plus
Bachelor's degree in business management, operations, marketing, graphic design or a related field is preferred
1-3 years of Supervision and Management experience
Experience in retail sales environments, with a focus on delivering excellent customer service and achieving sales goals
Demonstrated success in driving sales
High computer skills, including spreadsheet, presentation, word processing, email, and associated software
Ability to travel locally and to trade shows up to 15% of the year
Ability to stand, walk, bend, climb ladders, squat, and stretch for a prolonged period of time
Ability to lift and carry up to 40 pounds and push and/or pull at times
Preferred
Bachelor's degree in business management, operations, marketing, graphic design or a related field is preferred
QuickBooks experience, a plus
Basic understanding of accounting concepts and principles, a plus
ASI promotional and apparel experience, a plus
Solid understanding of safe work practices
Company
MAI Animal Health
MAI Animal Health provides healthcare products for veterinarians.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase