Calvin Klein ยท 1 day ago
Senior Coordinator, CRM Operations - Calvin Klein
New York, NY
Full-time
Hybrid
Mid, Senior Level
$74K/yr - $100K/yr
3+ years expCalvin Klein is a leading lifestyle brand that promotes inclusivity and collaboration. They are seeking a Senior Coordinator for CRM Operations to support backend data operations and ensure the smooth execution of marketing campaigns within the CRM and Martech ecosystem, while also serving as the Subject Matter Expert for SAP/Promotions.
ApparelBrand MarketingFashionTextiles
Responsibilities
Serve as the SME for SAP/Promotions, managing the full lifecycle of coupon setup, execution, and tracking
Partner with email operations and CRM teams to ensure campaigns have the correct data inputs, segmentation, and technical configurations
Write, maintain, and optimize SQL queries to support QA and troubleshooting
Ensure database and process integrity by performing regular quality checks, validations, and documenting workflows
Assist in managing CRM and marketing tools, supporting integrations, troubleshooting issues, and coordinating with IT/tech partners as needed
Support campaign reporting and performance tracking by compiling operational and execution-level metrics
Drive process improvements and identify opportunities for automation and efficiency within campaign and data workflows
Collaborate cross-functionally with marketing, analytics, ecommerce, and external partners to support campaign execution and promotions
Provide administrative and operational support in tools such as Salesforce Marketing Cloud, Asana, and other CRM/Martech platforms
Qualification
Required
3+ years of experience in CRM operations, marketing operations, data analysis, or a related field
Experience with coupon and promotions processes in SAP strongly preferred
Bachelor's degree required; preferred in Business, Marketing, Information Systems, or related field
Working knowledge of SQL; experience in Snowflake a plus
Experience with CRM and marketing automation platforms (Salesforce Marketing Cloud preferred)
Familiarity with project management tools such as Asana or similar
Proficient in Microsoft Office Suite; Advanced Excel skills required
Highly organized with strong attention to detail and the ability to manage multiple concurrent projects
Strong communication skills with the ability to collaborate across teams and influence stakeholders
Comfortable working in a fast-paced environment with tight deadlines and shifting priorities
Benefits
Best in class medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
Above-market 401(k) contribution
Generous company-paid holidays
Paid time off
Hybrid working arrangements
Volunteer opportunities
Seasonal hours
Flexible work schedules
Variety of wellbeing tools and programs
Headspace membership
Reimbursement for fitness memberships and/or digital meditation subscriptions
Opportunity to earn up to $200 a year in rewards for exercising and participating in healthy activities
Access to services for childcare, elder care, adoption preparation, pet care
Reimbursement for backup care when your regular plans fall through
Support for continued education including tuition reimbursement
Associate Discount
Company
Calvin Klein
Calvin Klein is a global lifestyle brand that exemplifies modern, sophisticated style. It is a sub-organization of PVH.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2002-12-17Acquired
Leadership Team
David Savman
Global Brand President
Jonathan Bottomley
Global Chief Marketing Officer
Recent News
Retail Dive
2025-12-16
EIN Presswire
2025-10-31
Company data provided by crunchbase