State Farm Agent · 1 day ago
Customer Service Manager - State Farm Agent Team Member
Westminster, CO
Full-time
Onsite
Mid, Senior Level
$75K/yr - $100K/yrState Farm Agent is seeking a Customer Service Manager - State Farm Agent Team Member to enhance client experiences within a successful insurance agency. The role involves overseeing customer service operations, developing policies, and mentoring team members to ensure exceptional service delivery.
Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance
Responsibilities
Oversee the customer service team and daily operations
Develop and implement customer service policies and procedures
Handle escalated customer complaints and issues
Train and mentor customer service representatives
Qualification
Required
Currently Licensed Applicants Only
Attention to detail
Customer service skills
Desire to help people
Experience in overseeing a customer service team
Ability to develop and implement customer service policies and procedures
Experience handling escalated customer complaints and issues
Experience in training and mentoring customer service representatives
Benefits
Bonus based on performance
Flexible schedule
Paid time off
Profit sharing
Competitive salary
401(k) matching
Company
State Farm Agent
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Founded in 1922
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
Recent News
The Business Journal
2026-01-09
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