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Wrapbook · 18 hours ago

AI Systems Engineer

United States

Full-time

Remote

Mid Level

$130K/yr - $212K/yr

3+ years exp

Wrapbook is a smart platform that simplifies production payroll and accounting. They are seeking an AI Systems Engineer to build and deploy AI-driven internal tools and workflow automations, enhancing operational efficiency across departments.

Computer Software

Growth Opportunities

Responsibilities

Develop AI-Driven Internal Tools: Design, build, and maintain internal applications and bots that automate workflows for our operations teams. Use AI services (e.g., NLP/LLM APIs) to create intelligent tools (such as Slack chatbots, smart data-entry forms, and automated report generators) that reduce manual work and provide real-time insights

Workflow Automation: Identify repetitive or time-consuming operational processes and implement automation using no-code/low-code tools (Zapier, Make, etc.) and custom scripts

Systems Integration: Connect and integrate various internal systems and APIs. Ensure data flows seamlessly between platforms like Salesforce (CRM), Slack (communications), Decagon (AI agent platform), and Airia (AI assistant). Build reliable connectors or utilize integration platforms to enable these systems to work in concert

Testing & Deployment: Rigorously test automation workflows and AI tool implementations for accuracy, reliability, and security. Deploy solutions in a staged manner, gather user feedback, and iterate quickly. Embrace a rapid development cycle—prototype, test, learn, and scale successful solutions—aligning with Wrapbook's culture of experimentation and agility

Documentation & Training: Document the internal tools and workflows you build, including architecture, use cases, and maintenance guides. Conduct demos or training sessions with end-users (e.g., operations associates, finance team members) to ensure adoption and gather input for improvements. Enable a self-service mindset by creating clear guides so that internal teams can leverage the tools effectively

Operational Excellence: Monitor the performance and impact of deployed automations. Use metrics to identify bottlenecks or areas for further optimization. Work closely with the Director of AI & Operational Transformation to align projects with our broader AI strategy—focusing on high-leverage opportunities that significantly improve internal efficiency and throughput

Cross-Functional Collaboration: Partner with stakeholders in Risk and Benefits, Payroll Operations, Tax Operations, Union Payroll, and Customer Success/Support to understand pain points and requirements. Translate operational needs into technical solutions, and maintain an open feedback loop so that the tools remain effective and user-centric

Qualification

PythonJavaScriptNo-Code/Low-CodeAI IntegrationSystems IntegrationTesting AutomationProblem-SolvingCommunicationCollaborationAdaptability

Required

3–5 years of experience in software engineering or a related field, with a focus on building automations or internal tools

Proficiency in writing scripts or services in Python and/or JavaScript to glue together APIs and automate tasks

Hands-on experience with automation platforms such as Zapier, Make, or n8n

Ability to create complex multi-step workflows that integrate cloud apps without heavy coding

Familiarity with AI/ML concepts and experience utilizing AI APIs or SDKs

Knowledge of LLMs (Large Language Models) and natural language processing

Comfortable working with RESTful APIs and webhooks to connect disparate systems

Experience integrating with enterprise tools like Salesforce (APIs or Apex) or similar platforms

Strong ability to translate business process challenges into technical solutions

Demonstrated creativity in prototyping solutions quickly, and persistence in iterating based on feedback

Able to juggle multiple projects and adapt to changing priorities in a fast-paced environment

Experience in testing automation workflows and ensuring data integrity across systems

Some familiarity with handling sensitive data securely

Excellent communication skills to work with non-technical stakeholders

Ability to gather requirements, explain technical concepts in simple terms, and present demos of tools

A team player who can work across departmental boundaries

A Bachelor's degree in Computer Science, Engineering, or equivalent practical experience in automation/AI engineering

Preferred

Relevant certifications in AI or Salesforce (or other platforms)

Benefits

Unlimited Paid Time Off

Work from anywhere in Canada and USA

Health and Dental benefits

Up to $1,500 USD/ $2,025 CAD towards IT set up for your home

Up to 2% matching RRSP / 401K

Learning and Development opportunities

Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service

Company

Wrapbook

Glassdoor4.5

Wrapbook is the next standard in production payroll and accounting—a force multiplier that empowers finance teams in film, TV, commercials, and other media to accomplish more, faster, with greater data integrity.

Founded in 2018

New York, US

51-200 employees