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Empower Pharmacy · 1 day ago

Director, Internal Communications

Houston, TX

Full-time

Onsite

Director/Executive

10+ years exp

Empower Pharmacy is a company focused on enhancing internal communication strategies among its employees. The Director, Internal Communications will lead the internal communications strategy to ensure employee engagement and alignment with the company’s mission, while also serving as a strategic advisor to senior leadership on various communication initiatives.

Health CarePharmaceutical

Responsibilities

Develops and executes a comprehensive internal communications strategy aligned with Empower’s business objectives, cultural values, and employer brand

Serves as a strategic advisor to senior leaders on internal messaging, change communications, and employee engagement

Translates complex business, operational, regulatory, and policy initiatives into clear, accessible internal narratives that build understanding and trust

Partners closely with Human Resources to support culture-building initiatives, employee engagement programs, recognition efforts, and change management communications

Oversees internal communication channels including newsletters, all-hands meetings, leadership updates, video communications, and collaboration platforms

Ensures consistency and alignment between internal communications and external messaging in partnership with media relations, content, and marketing teams

Leads internal storytelling initiatives that highlight Empower’s people, innovation, and impact across pharmacy, laboratory, and corporate teams

Establishes governance, approval processes, and editorial standards to ensure accuracy, compliance, clarity, and speed

Applies analytics, surveys, sentiment tools, and AI-enabled insights to measure communication effectiveness and inform strategy

Manages and mentors internal communications team members or contributors, setting high standards for quality, accountability, and empathy

Qualification

Internal communications strategyHealthcare communications experienceChange management communicationsAnalytics platformsStorytelling skillsJudgmentEmpathyExecutive PresenceCollaborationCommunication effectiveness

Required

Minimum of 10 years of experience in internal communications, employee communications, corporate communications, or a related field

Required experience leading internal communications in healthcare, life sciences, pharmaceutical, or another highly regulated or high-growth environment

Bachelor's degree in communications, public relations, journalism, human resources, or a related field

Proven experience supporting organizational change, leadership communications, and culture transformation

Strong understanding of regulatory, compliance, and reputational considerations in internal communications

Exceptional writing, editing, and storytelling skills with the ability to communicate complex information clearly and empathetically

Experience using analytics platforms, employee feedback tools, and AI-powered technologies to measure engagement and sentiment

Demonstrated ability to counsel executives and operate with judgment, composure, and discretion