AT&T · 1 day ago
Lead Network Technology Support
Dallas, TX
Full-time
Onsite
Senior Level, Lead/Staff
$117K/yr - $196K/yr
5+ years expAT&T is a leading telecommunications company that connects the world through innovative technology. The Lead Network Technology Support role involves ensuring the reliability and continuous operation of AT&T's Mobility technologies, providing 24x7 technical support, and managing various networking and server functions.
CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
No H1B
Responsibilities
Ensure the reliability and continuous operation of AT&T's Mobility technologies through 24x7 technical support
Monitoring, troubleshooting and analysis, fault resolution, configuration management, change management and performance management
Security analysis, troubleshooting and remediation
Performing across multiple functions including networking, servers, applications and tools
Interface directly with external clients, 3rd party vendors, and internal/external technical teams
Interfacing and responding to external client’s telephone calls and email, managing servers, network devices, and applications, verifying utility outputs, and installing patches and software upgrades
Installing, configuring, and maintaining operating system for servers running UNIX/VMware OSs, in support of business processing requirements
Performs software installations and upgrades to operating systems and layered software packages
Strong Dell and HP Vendor Management relationship
Develops and maintains a comprehensive operating system, hardware and software configuration database/library of all supporting documentation
Qualification
Required
5-8 years' experience; Technical Career Pathway (TCP) role
5+ years' experience OS Support: Unix – Redhat, SeSu Linux, UBUNTU, VMWare
5+ years' experience Hardware Support: DELL, HPE, vCenter Management, ESXi Hosts
Preferred
Strong technical skills in Security analysis, troubleshooting and mediation
Strong technical skills across multiple functions including networking, servers, applications and tools
Strong communication skills
Bachelor of Science in Information Systems Technology, Computer Science or Engineering preferred
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Company
AT&T
AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.04BKey Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M
Leadership Team
Jeremy Legg
CTO
Pascal Desroches
Senior Executive Vice President and Chief Financial Officer
Recent News
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2026-01-09
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