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Master Halco · 3 days ago

Inside Sales Manager

Decatur, GA

Full-time

Onsite

Mid, Senior Level

2+ years exp

Master Halco is North America’s leading manufacturer/distributor of fencing and perimeter security products, and they are seeking an Inside Sales Manager. This role is responsible for overseeing the daily activities of the inside sales team, developing sales strategies, and ensuring the team meets sales goals while providing training and support to sales associates.

Building MaterialManufacturingSecurity

Comp. & Benefits

Responsibilities

Lead by example with intent, vision and purpose

Provide excellent leadership, support, tools, and resources to ensure associates have what they need to succeed

Build effective teams and be a resource and role model

Interview, hire, onboard, train, coach and mentor inside sales associates to ensure success and if needed take disciplinary action

Monitors, evaluates, and provides feedback on employee performance, implementing strategies to address challenges and recognize achievements

Lead technological advancements and continuous improvement projects

Act as the Manager on Duty in the absence of the Branch Manager

Lead the inside sales team to achieve branch and company sales growth goals

Develop and implement effective sales strategies

Ensure accurate and timely processing of quotes, orders and other sales activities

Lead new product sales and new programs sales to achieve growth goals

Ensure an elevated level of customer service is provided using 'The Master Halco Way'

Support Outside Sales Associates in responding to customers’ needs

Maintain a clean, safe work environment that meets company standards

Ensure that proper SOPs and Company policies are followed

Champion technological enhancements to the business

Special projects as assigned by Branch Manager

Hire and train associates and coach them to develop their selling skills to maximize the potential of each Inside Sales Associate

Collaborate with other departments to ensure a seamless sales process

Expedite resolutions and make timely decisions when customer service issues arise

Maintain a thorough understanding of the company's products and services

Qualification

Sales leadershipTeam buildingBusiness acumenTechnical skillsCustomer focusOrganizational skillsMulti-taskingAdministrative skillsERP system experienceOutlook EmailExcelWordMotivational skillsTime management