Associate IT Services Engineer jobs in United States
cer-icon
Apply on Employer Site
company-logo

Data Analysis Incorporated ยท 3 days ago

Associate IT Services Engineer

positionPlano, TX
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

Data Analysis Incorporated (DAI) is a company operating in diverse industries worldwide, seeking an IT Services Associate to provide hands-on technical support across all company locations. This entry-level role focuses on assisting plant production and business support teams by troubleshooting hardware and software issues, and supporting end-user computing devices.

AccountingHuman Resources
check
H1B Sponsor Likelynote

Responsibilities

Assist employees with in-person and remote technical support, troubleshooting hardware, software, and connectivity issues
Help deploy, configure, and maintain workplace technology, including Windows and macOS devices, printers, and peripherals
Support collaboration and communication tools, including Zoom, Microsoft 365, and Jira Service Management
Assist in managing Active Directory, Endpoint Central, and MDM solutions under supervision
Document IT processes, troubleshooting steps, and end-user support guides
Maintain IT asset inventory and track device lifecycle

Qualification

Windows troubleshootingMacOS troubleshootingActive DirectoryMicrosoft 365CompTIA A+Security+Network+Jira Service ManagementCustomer serviceCommunication skillsProblem-solving mindset

Required

Education: Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
Experience: 0-2 years of experience in IT support, workplace services, or a related field (internships or coursework may be considered)
Basic troubleshooting skills for Windows and macOS environments
Familiarity with Active Directory, Microsoft 365, and collaboration tools like Zoom
Understanding of networking basics and endpoint security best practices
Strong customer service and communication skills
Ability to explain technical issues in a simple and clear manner
Eagerness to learn and adapt in a fast-paced environment
Attention to detail and problem-solving mindset

Preferred

CompTIA A+, Security+, or Network+ (preferred but not required)
Microsoft Fundamentals certifications (e.g., MS-900, MD-100)
Exposure to IT service management platforms such as Jira Service Management is a plus

Company

Data Analysis Incorporated

twittertwitter
company-logo
Data Analysis Incorporated provides strategic direction and guidance to its divisions operating in diverse industries.
location
Los Angeles, California, USA
people-size501-1000 employees
web-link
https://www.daicompanies.com/

H1B Sponsorship

Data Analysis Incorporated has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (1)
2021 (1)
2020 (3)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Aileen Ruiz
Senior Talent Acquisition Business Partner
linkedin
leader-logo
Alfonso Flores
Talent Acquisition Business Partner
linkedin
Company data provided by crunchbase