Driscoll Children's Hospital · 1 day ago
Night Weekend PBX Operator
Corpus Christi, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expDriscoll Children's Hospital is dedicated to compassion, innovation, and technology, creating a family-like environment for its employees. They are seeking a Night Weekend PBX Operator to manage the hospital's call handling system, ensuring prompt and courteous responses to incoming calls and effective communication with hospital staff and patients.
Child CareChildrenHealth CareMedical
Responsibilities
Answers all incoming calls promptly and courteously
Completes the necessary service
Pages hospital staff, doctors and other personnel
Locates doctors and other staff who are “on Call and delivers messages
Monitors and plays vital role in all code alarms
Always maintains utmost level of confidentiality
Adheres to hospital and departmental policies and procedures
Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines
Receives any messages or records from personnel and relays as appropriate
Maintains calls and messages for Driscoll clinics and physician’s offices after hours, weekends and holidays
Maintains a list of employee names and numbers as provided by the Human Resources department
Ensures all pending messages and information is relayed to on-coming relief operators
Monitors fire alarm console(s) and other systems in the Communication’s room and follows pre-determined protocols when these systems go into alarm
Utilize electronic system directories within the switchboard to verify staff/patient/departmental information (i.e. extensions, pager #’s, room #, etc)
Follows departmental protocols for insuring patient confidentiality
Qualification
Required
High School Diploma or general education degree (GED)
6 to 12 months related call center or PBX operator experience and/or training
Equivalent combination of education and experience
Personal computers basic skills experience
Ability to type requests, messages, documentation, etc
Always maintains utmost level of confidentiality
Adheres to hospital and departmental policies and procedures
Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines
Answers all telephone calls coming into the hospital main switchboard and forwards them to the appropriate person
Receives any messages or records from personnel and relays as appropriate
Pages physicians making rounds, hospital staff and resident physicians on call
Maintains calls and messages for Driscoll clinics and physician's offices after hours, weekends and holidays
Maintains a list of employee names and numbers as provided by the Human Resources department
Ensures all pending messages and information is relayed to on-coming relief operators
Monitors fire alarm console(s) and other systems in the Communication's room and follows pre-determined protocols when these systems go into alarm
Utilize electronic system directories within the switchboard to verify staff/patient/departmental information (i.e. extensions, pager #'s, room #, etc)
Follows departmental protocols for insuring patient confidentiality
Exercising appropriate age-specific communication skills when interacting with customers, patients, and families
Exercising appropriate age-specific safety practices when interacting with customers, patients, and families
Company
Driscoll Children's Hospital
We provide the absolute best pediatric care in South Texas, where care and community come together. Together, we heal.
1001-5000 employees
H1B Sponsorship
Driscoll Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (12)
2023 (6)
2022 (4)
2021 (10)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$0.53MKey Investors
Toyota Motor
2024-09-26Grant· $0.53M
Leadership Team
Mary Peterson
Executive Vice President and COO
Recent News
GlobeNewswire News Room
2025-07-10
GlobeNewswire News Room
2025-03-06
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