Andretti Indoor Karting & Games · 2 days ago
Receptionist
Overland Park, KS
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrAndretti Indoor Karting & Games is a rapidly growing Family Entertainment company focused on providing an exhilarating experience in karting and other entertainment options. They are seeking a part-time Receptionist responsible for anticipating guest needs and exceeding service expectations while maintaining a fun atmosphere.
EventsGamingMedia and EntertainmentRacing
Responsibilities
Welcome visitors by greeting them in person, email or the telephone
Answer the telephone within the 2-ring guideline and follow up on any calls missed
Check, respond and disperse any voicemails or messages received to the appropriate persons
Communicate and screen calls for department manager and other Andretti management personnel
Maintain office security by following safety procedures and controlling access to reception desk
Perform clerical receptionist duties such as filing, faxing, photocopying and transcribing
Receive and sort daily mail and deliveries
Create and run documents using any Microsoft Office Suite Application
Anticipate and respond to Guests in a friendly and positive manner with a sense of urgency
Assist with Guest recovery and notify manager to ensure positive Guest experiences
Constant working knowledge of Andretti brand, product and policies and procedures
Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers
Works as a team player in meeting guests’ needs, and actively contributes to the efforts of other departments
Observe, instruct and monitor Guests for safety and guideline adherence
Attend all required department and company meetings and training sessions
Maintain a clean and safe work area in compliance with Andretti Indoor Karting & Games policies and procedures
Be aware and knowledgeable of facility emergency procedures
Perform Opening, Running and Closing department duties as assigned
Qualification
Required
High School Diploma or equivalent
The desire and ability to be pleasant, upbeat and sociable throughout the workday
Be able to work a varied schedule to include days, nights, holidays and weekends
Prior guest service or hospitality experience is preferred
Walk or stand for extended periods of time
Must be able to lift up to 15 lbs. on a regular and continuing basis
Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs
The ability to communicate quickly and accurately
The work environment may include bright, dim or flashing lights and loud sounds
Requires manual dexterity to use and operate all necessary equipment
Be able to understand, follow and maintain safety standards at all times
Preferred
Experience with family entertainment centers is great, but not necessary
Benefits
401k with a company match
Opportunities to grow and show your talent
Company
Andretti Indoor Karting & Games
Family Entertainment Center
Founded in 2001
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-02-01Series Unknown
Leadership Team
Jorge Lorenzo
FEC Operations Leader
Recent News
Company data provided by crunchbase