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Rocky Mountaineer · 1 week ago

Product and Inventory Manager, Canyon Spirit

Denver, CO

Full-time

Hybrid

Mid, Senior Level

$77K/yr - $85K/yr

3+ years exp

Rocky Mountaineer is a tourism-focused company seeking a Product and Inventory Manager for their Canyon Spirit division. The role involves creating travel packages, managing inventory, and optimizing hotel availability to enhance guest satisfaction and profitability.

TransportationTravel

No H1B

Responsibilities

Lead the design and evolution of destination-focused travel packages, to enhance guest satisfaction and deepen engagement with our Canyon Spirit product

Develop and modernize products and packages by analyzing market trends, customer insights, and competitive intelligence. Proactively identity opportunities, address objections, and assess the commercial viability of product elements

Strategically uncover new revenue opportunities and optimize existing one to maximize profitability

Align internal stakeholders around new product opportunities ensuring clear communication, consensus building, and timely execution of changes across teams

Design, develop and implement strategies that maximize hotel availability and revenue potential, ensuring consistent package offerings and responsiveness to market demand

Oversee hotel allotment planning across all properties based on package design, rail capacity and historical demand data to inform decisions

Develop and maintain accurate hotel demand forecasts distributing insights to internal teams to enhance operational planning and responsiveness

Partner with Procurement and Destinations teams to maximize hotel block through strong partner relations and fiscally prudent procedures

Collaborate cross-functionally with System Operations, Onboard and Destinations and other internal stakeholders to ensure seamless execution and alignment

Champion a culture of continuous improvement by identifying systemic inefficiencies and implementing strategic solutions

Identify current roadblocks from a systematic and collaborative lens and recommend/implement improvements that support operational excellence

Lead cross-functional initiatives from concept to completion through various communication and collaborative streams

Qualification

Yield managementTravel reservations systemsTourism industry experienceHotel industry knowledgeData analysisCommunication skillsTime managementOrganizational skillsDecision-making skillsAttention to detail

Required

Minimum of two years of post-secondary education (diploma) in business, tourism or a related field required; an undergraduate degree is considered an asset. A combination of education and experience will be considered

Must possess a valid US Driver License and have access to a reliable vehicle for travel between work locations

3-5 years of management experience within the tourism/hospitality industry

Experience and knowledge of the travel and hotel industry in Colorado and Utah

Experience with yield management / managing inventory and producing detailed analysis

Experience and/or working knowledge of travel reservations' systems

Proficient computer skills including Word, Excel, Outlook, and database applications

Excellent written and verbal communication skills

Strong time management and organizational skills

Ability to adapt to a changing environment

Demonstrated effective judgement and decision-making skills including proven business maturity

Ability to set and meet deadlines as required

Able to work effectively with all levels of the organization

Committed to guest service excellence

Consistently demonstrates initiative, is self-motivated with excellent follow up

Professional in all interactions with internal and external guests

Thorough attention to detail

Committed to ongoing learning and development

Team player, ability to work effectively in a fast-paced environment

Benefits

Medical, Dental, Vision care, and Life Insurance

Canyon Spirit is covered under the Railroad Retirement Act. The U.S. Railroad Retirement Board (RRB) administers the benefits programs covered under the Railroad Retirement Act, including retirement, survivor, unemployment, sickness, and disability benefits. For more information regarding the benefits of the RRB, visit the Railroad Retirement Board website at rrb.gov.

Short Term Disability, Long Term Disability, and Accidental Death & Dismemberment insurance

Business travel accident insurance and business travel emergency medical insurance

Vacation time, sick time, and company holiday pay

401(k) plan (employee contributions only)

Friends and family rail tickets and packages discount

Two annual complimentary rail pass (beginning your 2nd season)

Growth opportunities

Fun and inclusive team environment