Filson · 22 hours ago
Filson Retail Assistant Store Manager - Ballard
Seattle, WA
Full-time
Onsite
Entry, Mid Level
$27.29/hr - $30.50/hr
2+ years expFilson is a company rooted in American craftsmanship and exceptional customer service, seeking an Assistant Store Manager for their Ballard location. The role involves leading and developing a team to provide top-notch customer experiences while managing store operations and maintaining brand standards.
FashionManufacturing
Responsibilities
Identifies customer needs and acts as an outfitter, one who fully prepares our guest for their next adventure through exceptional product knowledge
Supports the Store Manager in selecting store staff by recruiting, selecting, orienting, and training employees
Develops team's selling and merchandising skill by demonstration and leading by example, setting clear goals, and holding yourself and team accountable
Observes and provides feedback to support members of staff in a culture of 360-degree communication
Manage a training plan and in the moment coaching to drive key performance indicators. Understands how employee behaviors link to selling metrics and provide training accordingly
Supports marketing events and stories through in store promotion, clientele emails, and community outreach
Prepares reports by collecting, analyzing, and summarizing information
Ensures availability of merchandise and services by maintaining inventories
Ensure that Filson Standards and Operating Standards are met or exceeded to support brand consistency
Protects employees and customers by providing a safe and clean store environment
Supports store operations by enforcing company programs, initiatives, policies, and procedures
Supports the Store Manager with coaching, developing, and resolving conflicts with all members of the team
Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within
Other duties as assigned
Qualification
Required
Exceptional selling skills, customer service, and clientele
Minimum of two years in a leadership role
Experience using data to make informed decisions
People development and growth experience
Friendly and outgoing; service mentality
Strong written and verbal communication skills
PC based computer skills; with Word and Excel
Ability to work weekends, holidays, and evenings
Must have high school diploma or equivalent
Must be 18+ yrs. old
Able to lift and carry 30 pounds
Able to reach overhead
Able to pull clothing and luggage from shelves
Able to bend, kneel, or stoop
Must be able to stand for long periods of time
Benefits
Medical, dental & vision (For FT and PT Reg status team members that work over 20 hours a week)
401k with company match
Employee assistance program
Pet Insurance
Merchandise discounts
Complimentary employee bag at 90 days of employment
Company
Filson
Filson is an outfitter and manufacturer of unfailing goods for outdoor enthusiasts. It is a sub-organization of Bedrock.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Neil Morgan
Chief Operating Officer
Alexander Carleton
Chief Creative Officer FILSON
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