Fraud Investigations Intern jobs in United States
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Everwise Credit Union · 23 hours ago

Fraud Investigations Intern

positionSouth Bend, IN
timeInternship
remoteOnsite
seniorityIntern

Everwise Credit Union is committed to creating an inclusive environment for all employees, and they are seeking a Fraud Investigations Intern to support the FRAML team. This role involves assisting with fraud prevention guides, developing awareness modules, and creating materials for frontline staff to educate customers.

BankingFinanceFinancial Services
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Growth Opportunities

Responsibilities

Work with Fraud Investigations team and other appropriate business units to create simple fraud-prevention guides that are shared when members open accounts
Develop fraud awareness modules teaching members how to spot phishing and secure their accounts
Help create timely awareness campaigns (emails, posters, social posts) for seasonal campaigns (tax season, holidays, etc.)
Create materials frontline staff can use to educate customers during interactions
Work with Fraud Investigations and various business units to incorporate departmental reporting into the fraud monitoring system
Create standardized reporting templates for fraud investigations to streamline documentation
Create scorecards for various quality reviews and assist with completion of quality reviews
SharePoint projects – adding resources, maintenance, etc
Additional projects as needed

Qualification

Microsoft OfficeCustomer serviceVerbal communicationWritten communicationAttention to detailConfidentiality

Required

High School diploma or GED
Currently attending a college or university and have taken intermediate level courses typically in the third year of study
Accountable for timely completion of assigned projects
Strong verbal and written communication skills
Excellent customer service
Strong attention to detail
High level of confidentiality
Proficiency in Microsoft Office suite (Excel, Word)
Accountable for the quality of work provided, documentation and follow-up with adherence to Everwise's service expectations
Accountable for maintaining the strictest of confidentiality

Preferred

Pursuit of degree in Criminal Justice

Company

Everwise Credit Union

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Everwise Credit Union is a banking firm that provides savings accounts, mortgages, auto loans, and home equity loan services.
dateFounded in 1931
location
South Bend, Indiana, USA
people-size501-1000 employees
web-link
https://www.everwisecu.com

Funding

Current Stage
Late Stage

Leadership Team

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Jason M. Osterhage
President + Chief Executive Officer
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Todd Brown
Chief Financial Officer
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Recent News

Bank Think
Everwise Credit Union is overhauling CRM tech with Creatio
2025-09-04
bloomberglaw.com
Credit Union Accused of Sharing Financial Data With Meta, TikTok
2024-12-21
Inside INdiana Business
Transforming business processes for the new year
2024-12-18
Company data provided by crunchbase