Four Seasons Hotels and Resorts · 1 day ago
Hualalai Villas & Homes - Property Services Manager
Kailua-Kona, HI
Full-time
Onsite
Mid, Senior Level
$76K/yr - $80K/yrFour Seasons Hotels and Resorts is a luxury hospitality company that values exceptional service and employee experience. The Property Services Manager for Hualalai Villas & Homes will oversee property management services, ensuring a seamless experience for homeowners and guests while leading a team to maintain high standards of service.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
Supervise, train and motivate Department employees to thoroughly understand all of their duties and responsibilities
Ensure convenient, care-free home ownership for all Hualalai Villas & Homes (“HVH”) clients
Supervise, develop, schedule and train property management support staff to the standards of the company
Consistently act in the best interests of Hualalai Resort and HVH clients while delivering property management services
Work with HVH homeowners to develop comprehensive service/maintenance packages, tailored to their individual needs
Procure proposals for home maintenance and repair services and present them to homeowners
Coordinate and follow up on resident requested / necessary repairs, special projects, warranty or improvement requests, including emergency and urgent repairs during resident or rental guest stays
Schedule Team walk-throughs, monthly property inspections, arrival preparations and departure checks for residents, their guests and rental guests
Ensure execution of all services as described in the Property Management Agreement
Assist and educate homeowners, their guests and rental guests on the operation of in-home systems and appliances as requested
Assist with residence move-in activities as requested
Work closely with the Director and Assistant Director of HVH to provide backup support for various functions, including but not limited to responding to residential issues
Ensure management and personnel coverage for HVH division
Manage and schedule labor per the guidelines of Hualalai Resort and the Ohana Pact
Document all work completed and updated in Property Management System
Provide backup support if necessary for non-administrative services for residents (i.e. vehicle maintenance, deliveries, airport transportation, grocery shopping, and errand running)
And More!
Qualification
Required
Successful candidate must possess legal work authorization in United States
Active Hawaii Real Estate Sales License required or acquired within first year of employment
Previous experience in luxury property management, the vacation rental market and/or the resort or hotel industry with an emphasis in room's division management
Must have a valid driver's license and clean driving abstract
Previous Supervisory/management experience
Computer experience in Windows operating environment for word processing, database and spreadsheet applications
Strong Problem Solving and Customer Service skills
Ability to adapt to changing work environment and possess a high level of initiative
Benefits
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities
Employee Recognition Programs
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
Founded in 1961
10001+ employees
H1B Sponsorship
Four Seasons Hotels and Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
Canada NewsWire
2025-12-10
2025-12-10
Company data provided by crunchbase