Associate IT Services Engineer jobs in United States
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Stranco ยท 19 hours ago

Associate IT Services Engineer

positionPlano, TX
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

Data Analysis Inc is a company that operates in diverse industries worldwide, focusing on technology and innovation to drive growth. They are seeking an Associate IT Services Engineer to provide hands-on technical support for employees, ensuring a smooth IT experience through troubleshooting and assisting with workplace technologies.

AnalyticsConsultingInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Assist employees with in-person and remote technical support, troubleshooting hardware, software, and connectivity issues
Help deploy, configure, and maintain workplace technology, including Windows and macOS devices, printers, and peripherals
Support collaboration and communication tools, including Zoom, Microsoft 365, and Jira Service Management
Assist in managing Active Directory, Endpoint Central, and MDM solutions under supervision
Document IT processes, troubleshooting steps, and end-user support guides
Maintain IT asset inventory and track device lifecycle

Qualification

Windows supportMacOS supportActive DirectoryMicrosoft 365Basic troubleshootingCustomer serviceEagerness to learnCommunication skillsProblem-solvingAttention to detail

Required

Education: Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
Experience: 0-2 years of experience in IT support, workplace services, or a related field (internships or coursework may be considered)
Basic troubleshooting skills for Windows and macOS environments
Familiarity with Active Directory, Microsoft 365, and collaboration tools like Zoom
Understanding of networking basics and endpoint security best practices
Strong customer service and communication skills
Ability to explain technical issues in a simple and clear manner
Eagerness to learn and adapt in a fast-paced environment
Attention to detail and problem-solving mindset

Preferred

CompTIA A+, Security+, or Network+ (preferred but not required)
Microsoft Fundamentals certifications (e.g., MS-900, MD-100)
Exposure to IT service management platforms such as Jira Service Management is a plus

Company

Stranco

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Established in 1973, Stranco provides superior services and equipment in a unique set of services in the oil and gas industry.
dateFounded in 2012
location
Guildford, Surrey, GBR
people-size51-200 employees
web-link
https://dasinfo.org

H1B Sponsorship

Stranco has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (1)
2021 (1)
2020 (3)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase