East West Bank · 1 day ago
Operations Specialist
Pasadena, CA
Full-time
Onsite
Mid Level
$20/hr - $35/hr
4+ years expEast West Bank is a premier financial institution that serves as a bridge between the East and West, providing opportunities for businesses and community members. They are seeking a Wealth Management Operations Specialist who will support the Wealth Management department by engaging with various operational aspects and ensuring effective service delivery. The role involves responsibilities such as production reporting, commission calculations, and operational issue resolution.
BankingFinanceFinancial Services
Responsibilities
Perform monthly production reporting (fee income/expense)/GL Transfer
Responsible for Licensed Banker split commission calculation and payments
Perform representative change and account reassignments/client profile management
Process daily settlement wires/enter annuity purchase trades
Assist representatives with operational issues and/or urgent client inquiries and provide support on various inquiries
Occasionally obtain ad review approvals from both the broker dealer and EWB compliance department for all WM marketing initiatives
Maintain and update weekly/monthly spreadsheets for various projects such as Referral Reports, New accounts, Production tracking, FC schedule, licensing status, etc
Facilitate the process of FC/LBE registration and licensing renewals
Communicate with broker/dealer on various service inquiries
Manage day-today incoming call from toll-free line and delegate to corresponding FC to ensure the inquiries are handled in accordance with policy
Ability to attend event/offsite meeting in occasional basis
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Business, Finance, Economic or related field, or equivalent experience
4+ years' experience in operations support for Wealth Management department
Life insurance and combination license Series 6 or Series 7 and Series 63/65/66
Excellent written and verbal communication skills
Strong attention to detail and organizational skills, and able to prioritize work with deadlines
Proficiency with Microsoft Office (Excel, PowerPoint, Word)
Preferred
Knowledge of SmartWorks System a plus
Company
East West Bank
East West Bancorp is a publicly owned company with $22 billion in assets. The Company’s wholly owned subsidiary, East West Bank, is one of
1001-5000 employees
H1B Sponsorship
East West Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (41)
2023 (37)
2022 (57)
2021 (47)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-02-08IPO
Leadership Team
Christopher J. Del Moral-Niles
EVP & Chief Financial Officer
Diana Liu
Executive Assistant and Project Manager
Recent News
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