LendNation · 6 days ago
Branch Manager
Bessemer, AL
Full-time
Onsite
Mid, Senior Level
2+ years expLendNation is a leading customer-focused provider of convenient financial solutions. The Branch Manager will be responsible for supervising branch employees, conducting customer transactions, and managing branch operations to ensure exceptional customer service and compliance with regulations.
BankingFinanceFinancial Services
Responsibilities
Conducting customer transactions while ensuring exceptional customer service is provided at all times
Supervising, coaching and training branch employees
Managing and controlling cash flow, auditing, balancing, and banking efforts
Maintaining branch safety and security standards
Document, resolve, or refer customer and associate comments and complaints to obtain proper resolution
Monitoring and report branch financial performance and meet all branches’ operating, profitability goals and objectives
Lead collection efforts on past due loans
Ensuring loans are in compliance with company and federal, state, and local laws
Qualification
Required
Excellent customer service and time management skills
Excellent written and verbal communication skills
A minimum of 2 years of experience in a management role
Ability to train, coach, and develop employees
Safe, secure, reliable transportation and have a valid Driver License
Predictable and reliable attendance is an essential requirement of the position
Ability to work with minimal supervision
Must be at least 18 years of age
Must have proof of eligibility to legally work in the United States
Preferred
Experience in customer service/banking/cash handling/collections preferred
Bilingual is a plus!
Benefits
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Company
LendNation
LendNation provides financial services and credit solutions to customers.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase