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Crowe · 1 day ago

Payroll Supervisor

Washington, DC

Full-time

Hybrid

Mid, Senior Level

$85K/yr - $169K/yr

4+ years exp

Crowe is a leading public accounting, consulting, and technology firm in the United States, known for its commitment to innovation and client service. The Payroll Supervisor will oversee payroll operations, ensuring accuracy and compliance while leading a team and collaborating with various departments to enhance service delivery.

AccountingAdviceConsultingFinanceFinancial ServicesInformation TechnologyProfessional ServicesTax Consulting

No H1B

Responsibilities

Supervise payroll processors, providing coaching, guidance, and performance feedback

Manage daily workflow to ensure timely and accurate completion of payroll cycles

Serve as an escalation point for complex payroll questions or issues and provide effective resolutions

Train, mentor, and onboard new payroll staff on processes, systems, and compliance requirements

Review weekly/bi-weekly/monthly payroll cycles to ensure compliance with regulatory requirements and client specifications

Conduct regular audits of payroll output for accuracy, completeness, and adherence to internal controls

Monitor key performance indicators (KPIs) and proactively address process gaps or inefficiencies

Ensure payroll activities align with company policies, service-level agreements, and industry best practices

Identify opportunities to streamline procedures and enhance workflow efficiency

Collaborate with internal teams, including HR, Accounting, and Client Services, to support seamless payroll operations

Maintain up-to-date knowledge of payroll laws, tax regulations, and system enhancements

Qualification

Payroll systems proficiencyMicrosoft ExcelPayroll compliance knowledgeCertified Payroll ProfessionalProcess improvement methodologiesAnalytical skillsClient satisfaction focusInterpersonal skillsProblem-solving skills

Required

Bachelor's degree in Business, Human Resources, Accounting, or a related field preferred; equivalent experience considered

Minimum 4–5 years of payroll experience, including hands-on processing

Minimum 2 years of experience in a supervisory or lead role, ideally within a multi-client or high-volume payroll environment

Proficiency with payroll systems (ADP, UKG, Workday, or similar platforms)

Strong Microsoft Excel skills (pivot tables, formulas, lookups)

Knowledge of FLSA, wage and hour laws, and multistate payroll requirements

Excellent interpersonal and communication skills

Strong analytical and problem-solving abilities

Ability to thrive in a fast-paced, deadline-driven environment

Demonstrated commitment to accuracy, confidentiality, and client satisfaction

Preferred

Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC)

Experience working in a professional services or outsourced payroll environment

Exposure to process improvement methodologies (e.g., Lean or Six Sigma)

We appreciate talent from all over the United States and are willing to consider candidates who may not be located near a Crowe office location for this role/opening