Customer Services Specialist jobs in United States
info-icon
This job has closed.
company-logo

Lourdes Health ยท 5 days ago

Customer Services Specialist

positionPasco, WA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$17.34/hr - $24.06/hr
date2+ years exp

Lourdes Health is a community-focused healthcare provider committed to making communities healthier. The Customer Services Specialist role entails managing patient interactions, including registration and appointment scheduling, while providing exceptional customer service in a busy clinic office setting.

FitnessHealth Care
check
H1B Sponsor Likelynote

Responsibilities

Register daily patients/clients
Schedule patient appointments
Perform medical records functions
Process daily referrals
Provide exceptional customer service for guests; patients, families, customers, and colleagues
Exhibit organizational and time management skills
Maintain current knowledge of the needs, functions and operations of office equipment and other systems
Demonstrate willingness to cover for other staff when necessary
Willingly perform other related duties as assigned or requested

Qualification

Customer serviceInterpersonal skillsBLS certificationOrganizational skillsTime management

Required

Exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and respect for our guests, patients, families, customers and colleagues
Current American Heart Association BLS certificate or obtained within 90 days after hire date
Must be able to work in a stressful environment and take appropriate action
Register daily patients/clients
Schedule patient appointments
Perform medical records functions
Process daily referrals
Provide exceptional customer service for guests; patients, families, customers, and colleagues
Exhibit organizational and time management skills
Maintain current knowledge of the needs, functions and operations of office equipment and other systems

Preferred

High School diploma preferred
Post High School education and/or training preferred
Two (2) Years Hospital Or Clinic Experience Preferred

Benefits

Shift differential
Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts
Competitive paid time off and extended illness bank package for full-time employees
Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program, including mental, physical, and financial wellness
Professional development and growth opportunities

Company

Lourdes Health

twittertwittertwitter
company-logo
Lourdes Health provides healthcare services.
dateFounded in 1916
location
Pasco, Washington, USA
people-size501-1000 employees
web-link
https://www.yourlourdes.com/

H1B Sponsorship

Lourdes Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (3)
2021 (2)
2020 (4)

Funding

Current Stage
Late Stage
Total Funding
unknown
2016-09-29Acquired

Leadership Team

leader-logo
Mark Holyoak
Chief Executive Officer
linkedin
leader-logo
Kena Chase, MSN, RN
CNO
linkedin
Company data provided by crunchbase