Ariel Clinical Services · 1 month ago
Adult Services Residential Program Manager
Colorado Springs, CO
Full-time
Onsite
Mid, Senior Level
$71K/yr - $78K/yr
2+ years expAriel Clinical Services is a well-established organization providing a broad range of services for individuals with intellectual and developmental disabilities. The Adult Services Residential Program Manager oversees the residential program, ensuring compliance with standards and promoting program development while managing staff and resources effectively.
Individual & Family Services
Responsibilities
Participate in the preparation of and adherence to the department’s budget
Monitor and oversee fee-for-service activities within the Adult Services Program to ensure compliance with agency standards, contractual obligations, and financial objectives
Provide direct supervision of employees within the department supervised by conducting interviews; hiring and training; conducting performance appraisals; and preparing and/or recommending disciplinary action of all employees supervised
Develop, implement, and maintain Agency wide Standard Operating Procedures for the department supervised as well as ensure compliance with program specific regulations
Promote growth and program development of services for the Developmentally Disabled population
Ability to anticipate, conceptualize and communicate the full spectrum of care including industry norms, financial impact of outcomes, customer service and individual retention goals to employees, providers, and the community
Monitor and measure outcomes to assure program effectiveness and client satisfaction
Ensure compliance with professional and ethical standards. Ensure files are audit ready
Develop relationships and coordinate services with the community and partner agency leadership teams, review, approve and process all referrals and documentation per contract policies
Recruit, train, and monitor Independent Contractors
Remain visible, and mentor supervisors regarding creating and expanding program knowledge, resources and opportunities
Must work closely with other Ariel programs
Performs other duties as assigned
Qualification
Required
Bachelor's Degree in a business related field and/or a social or behavioral sciences or higher
Two or more years of management experience working in the Developmentally Disabled field
A Valid Colorado Driver's License with an acceptable driving record
CPR, First Aid
Informed Supervision
The ability to communicate respectfully and effectively in both individual and group settings
Ability to be flexible, and able to change direction rapidly with a positive attitude
Ability to work with aggressive clients safely and effectively
Ability to communicate effectively with clients, employees, providers, and community members
Ability to work independently, prioritize workload, complete a wide variety of tasks in a timely and accurate fashion and direct others, as needed
Ability to maintain a high level of confidentiality concerning the client, their family, background, treatment
Basic computer knowledge
Be available throughout a 24-hour period on an “on-call” basis
Strong knowledge of adult services agency programs and community resources
Exercise independent, ethical judgment within the scope and boundaries of the department, the Agency's Standard Operating Procedures, and Federal, State and Local Rules and Regulations regarding department operations
Ability to organize and present case material in a straightforward and concise written manner
Ability to demonstrate regular attendance, and to be a reliable and supportive team member
Ability to always represent Ariel in a professional and respectful manner
Preferred
Master's in Business Administration
LPC, LCSW or LSW licensure
Proven experience managing multiple programs simultaneously
Professional experience with program development
Benefits
Medical, Dental, Life Insurance Premiums are 100% covered by Ariel, which averages to an additional $4.80/hour to your total compensation!
HSA & HSA employer contribution
FSA
Vision
Generous Paid Time Off accrual - 13 PTO days in the first year, 48 hours of paid sick leave, and 11 paid holidays. Total of 30 paid days off in the first year.
$50/month; $600/year with Lifestyle Spending Account
Life Insurance, Disability Insurance, Legal & ID Shield through MetLife
Retirement 403B & 403B employer match up to 4% at one year anniversary
Mileage Reimbursement
Employer provided work phone and computer
Employee Assistance Program (EAP)
Wellness Program
And committed to a Culture of Awesomeness!
Company
Ariel Clinical Services
Our Mission: To provide safe, nurturing and supportive environments for our clients so that they may have the opportunities to develop their strengths, maximize their potentials and fully participate in society.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase