Windward Risk Managers ยท 1 day ago
System Administrator
Boca Raton, FL
Full-time
Onsite
Mid Level
3+ years expWindward Risk Managers is seeking a motivated System Administrator to join their IT team. This role combines hands-on systems administration with technical mentorship responsibilities, focusing on maintaining and improving technology infrastructure while developing the technical capabilities of the support staff.
FinanceInsuranceProperty Insurance
No H1B
Responsibilities
Install, configure, and maintain Windows/Linux servers, VMware virtual environments, and Azure cloud resources while ensuring optimal performance and security
Administer Active Directory infrastructure including user accounts, security groups, Group Policy, and organizational units; manage Office 365 ecosystem including Exchange Online, OneDrive, Teams, and Intune
Develop PowerShell scripts and automation tools to streamline IT operations, reduce manual tasks, and improve service delivery across departments
Monitor system performance, troubleshoot complex issues, and implement preventive maintenance procedures to minimize downtime and ensure business continuity
Serve as technical escalation point and mentor for Help Desk team, providing guidance on troubleshooting methodologies and conducting regular knowledge transfer sessions
Create and maintain comprehensive documentation including system configurations, standard operating procedures, runbooks, and knowledge base articles
Coordinate with vendors for technical support and oversee software licensing management
Support backup and disaster recovery operations, perform regular system updates and patches, and participate in on-call rotation as needed
Qualification
Required
3-5 years of experience in IT support, desktop support, or junior systems administration
Working knowledge of Windows Server environments, Active Directory, and Office 365 administration
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs) and basic network troubleshooting
Experience with virtualization technologies (VMware preferred) and cloud services (Azure preferred)
Basic scripting abilities in PowerShell with demonstrated interest in automation
Strong problem-solving skills with ability to work independently and prioritize multiple tasks
Excellent communication skills with proven ability to explain technical concepts to non-technical users
Preferred
Associate degree in Information Technology or related field (or equivalent experience/certifications)
Industry certifications such as CompTIA A+, Network+, or Microsoft certifications
Experience with backup solutions, monitoring tools, and ticketing systems
Familiarity with ITIL framework and best practices
Knowledge of security principles and compliance requirements
Company
Windward Risk Managers
Windward Risk Managers is an MGA for homeowners carriers, overseeing Florida Peninsula, Edison, and Ovation.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase