IEEE · 3 weeks ago
Temporary Administrative Support
IEEE is seeking a Temporary Administrative Support for their Signal Processing Society. The role involves providing full-time administrative support for various programs, including educational courses and database clean-up efforts, while assisting with reporting and GDPR compliance.
Non-profit Organization Management
Responsibilities
Assisting the Education Manager in preparing material for SPS Education courses, webinars, podcasts, presenter correspondence, certificates of participation, and CEU requests
Providing back-up support during live sessions for SPS Education courses
Collecting customer feedback provided in course evaluations and providing reports on that data as needed
Assisting with the review of marketing messages to ensure accuracy
Assisting with the creation and distribution of email campaigns
Making annual updates to organizational documents pertaining to Webinar training, managing conference-education partnership meeting materials, brochures, and program process documentation
Assisting in updating SPS program web pages as needed
Assisting in the development of the SPS Education Center and catalog creation
Assisting in the support and planning of SPS ongoing update to the Education Center
Assisting in the support of SPS Pre-University STEM Education Program
Assisting in the support of travel reimbursements and honorarium requests
List Formatting & Import
Format spreadsheets for HubSpot import (standardize fields, remove errors)
Validate contacts against existing database
Upload cleaned lists to HubSpot and confirm successful imports
Monitor incoming GDPR deletion requests
Check if the contact exists in HubSpot
Mark completion in the request form
Delete contact records when applicable
Review HubSpot’s duplicate contact alerts
Verify if flagged contacts are true duplicates
Merge duplicates while preserving key data
Qualification
Required
Bachelor's degree in communications, marketing, management, education, or related field
4-6 years progressively responsible experience in an office environment
High proficiency in either or both the Microsoft Office Suite or Google Application Suite, particularly proficient in spreadsheet
High proficiency with web conference applications like Zoom and WebEx; experience with additional learning platforms a plus
Excellent organizational and time management skills, including a demonstrated ability to perform tasks with limited direct supervision and independently solve problems
Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and groups from diverse settings and locations
Mature, detail-oriented, able to work well under deadline pressure, and work independently as well as with a team
Strong oral and written communication skills
Attention to detail and deadlines
Superior customer service orientation
The individual's work hours shall conform to the following requirements: The individual shall work up to 40 hours per week
Individual should be located in the Piscataway, New Jersey area and can attend in-person meetings in the Piscataway, New Jersey office
Preferred
Project Management training and/or certification highly desirable
Experience with contract administration a plus
Presentation and public speaking skills are desirable for this position
Proficient in use of SmartSheets or OpenWater platform a plus
Company
IEEE
IEEE is the world’s largest technical professional organization and is a public charity dedicated to advancing technological innovation and excellence for the benefit of humanity.
Funding
Current Stage
Late StageLeadership Team
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