Zoom · 1 day ago
Competitive Technical Analyst
United States
Full-time
Remote
Entry Level
$64K/yr - $129K/yr
1+ years expZoom is a company that focuses on building collaboration platforms for enterprises, and they are seeking a Competitive Research Analyst to join their Competitive Insight team. In this role, you will research competitors, track market movements, and develop industry intelligence assets to support various teams within the company.
CollaborationInformation TechnologyMessagingSaaSVideo Conferencing
Responsibilities
Tracking competitors in meetings, chat, events, AI, and collaboration spaces to maintain comprehensive market awareness
Identifying emerging threats and opportunities, and ensure our strategy remains responsive to industry dynamics
Monitoring product updates, feature releases, and roadmap announcements to anticipate industry moves
Informing our product strategy and enabling proactive positioning before market shifts occur
Researching pricing changes, packaging strategies, and market positioning
Optimizing our own pricing strategy, identify market gaps, and ensure industry value propositions that resonate with target customers (B2B and B2C)
Analyzing competitor messaging, marketing campaigns, and customer communications to understand how competitors position themselves, identify messaging opportunities for differentiation, and develop more effective counter-positioning strategies
Assist in building industry frameworks and comparison materials
Supporting the creation of battle cards, briefs, and positioning documents to help sales and online routes to market
Maintaining market intelligence repository and knowledge base, developing clear summaries, comparison tables, and presentation slides that make insights accessible to stakeholders
Provide market intelligence support to Product, Sales, and Marketing teams
Contributing to sales enablement by developing industry insights and training materials
Supporting product launches and go-to-market strategies with market input
Assisting in preparing findings, presentations, and recommendations for stakeholders
Qualification
Required
Bachelor's degree in Business, Marketing, Economics, or equivalent experience
1–2 years in market intelligence, market research, business analysis, or similar work (internships count)
Solid analytical and research skills
Excellent written and verbal communication abilities
Ability to synthesize complex information into clear insights
Familiarity with SaaS business models and collaboration software markets, including video conferencing, chat platforms, or AI tools
Benefits
A variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
Company
Zoom
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
5001-10000 employees
H1B Sponsorship
Zoom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (178)
2023 (144)
2022 (259)
2021 (86)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$276MKey Investors
ARK Investment ManagementSequoia CapitalEmergence Capital
2021-11-04Post Ipo Equity· $130M
2019-04-19Post Ipo Equity
2019-04-18IPO
Leadership Team
Eric Yuan
Founder & CEO
Xuedong Huang
Chief Technology Officer
Recent News
2026-01-07
2025-12-20
Company data provided by crunchbase