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First Hawaiian Bank · 18 hours ago

Customer Service Representative I/II (Kahului Branch)

Kahului, HI

Full-time

Onsite

Entry, Mid Level

2+ years exp

First Hawaiian Bank is a well-established institution recognized as one of the 'Best Places to Work in Hawaii'. They are seeking a highly engaging, customer-focused Customer Service Representative to provide quality service to bank customers and promote the Bank’s products and services.

BankingBitcoinFinancial Services

Responsibilities

Provide quality customer service to bank customers both inside and outside the branch

Promote the Bank’s products and services which includes informing the customer of benefits and features

Act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc

Project a professional image and appearance as a representative of the Bank

Qualification

Customer serviceSales experiencePC skillsJudgmentDiscretionVerbal communicationTyping 35 wpmInterpersonal skills

Required

Associates degree in business and/or equivalent work skills required

Minimum of 2 years as a commercial savings teller in a financial institution (i.e., within FHB, minimum two years teller/clerk teller experience) or two years in a retail sales environment selling products and services

Strong verbal and interpersonal communication skills required to perform sales presentations to individuals and groups

Ability to use judgement and discretion regarding customer transactions and confidential information required

PC skills in word processing required

Must be able to type 35wpm