AI Quality Lead - Virtual jobs in United States
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Alight Solutions · 3 days ago

AI Quality Lead - Virtual

Alight Solutions is dedicated to championing people and improving lives. As the AI Quality Lead for the Artificial Intelligence Center of Excellence, you will architect and drive the end-to-end AI Quality program, leading the development of quality strategies and ensuring compliance and operational excellence.

ConsultingEmployee BenefitsFinanceHuman ResourcesSoftware
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Responsibilities

Design and implement the unified AI Quality strategy and SOP, scaling controls by risk tier (Tier 1–3)
Define and own success metrics, risk tiering, acceptance criteria, and operating thresholds for AI solutions
Lead the development of golden/adversarial test suites (prompt injection, misuse, safety, bias, functional automation)
Oversee the creation and maintenance of schema-level UI/API tests, agent contracts, and observability instrumentation
Own the org-wide evaluation harnesses (e.g., promptfoo , TruLens , Ragas), CI gating, and red-team playbooks
Manage independent spot checks, factsheets, registry entries, and evidence for governance and audit
Collaborate with Product Owners, Developers, SRE/Observability, and Governance to ensure compliance and operational excellence
Drive continuous improvement in fairness, explainability, safety, security, and operational SLOs
Mentor and grow the AI Quality team, including onboarding and coaching junior engineers
Experience with LLM, RAG, agentic, or classic ML systems
Familiarity with test automation frameworks, CI/CD pipelines, and evaluation tools ( promptfoo , TruLens , Ragas)
Knowledge of fairness, explainability, safety, and security standards (e.g., OWASP Top 10, MITRE ATLAS, Fairlearn , AIF360)
Experience with data integrity, lineage, and observability ( OpenTelemetry , New Relic, OpenLineage )
Familiarity with AI infrastructure, orchestration, data integrity, deployments, and model registry practices
Knowledge of international standards and regulatory frameworks for Responsible AI

Qualification

AI Quality strategyTest automation frameworksData integrityFairness standardsLLM experienceCI/CD pipelinesObservability toolsAI infrastructureCommunicationLeadership skills

Required

Experience leading or building quality engineering or testing programs (AI/ML experience is a plus, but not required)
Ability to design and implement test strategies, automation frameworks, and quality standards
Excellent communication and leadership skills; ability to work cross-functionally and influence stakeholders
Experience with LLM, RAG, agentic, or classic ML systems
Familiarity with test automation frameworks, CI/CD pipelines, and evaluation tools (promptfoo, TruLens, Ragas)
Knowledge of fairness, explainability, safety, and security standards (e.g., OWASP Top 10, MITRE ATLAS, Fairlearn, AIF360)
Experience with data integrity, lineage, and observability (OpenTelemetry, New Relic, OpenLineage)
Familiarity with AI infrastructure, orchestration, data integrity, deployments, and model registry practices
Knowledge of international standards and regulatory frameworks for Responsible AI
Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or related field, or equivalent experience

Benefits

Variety of health coverage options
Wellbeing and support programs
Retirement
Vacation and sick leave
Maternity, paternity & adoption leave
Continuing education and training
Several voluntary benefit options

Company

Alight Solutions

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Alight Solutions is a cloud-based human capital technology company that offers HR and financial solutions.

Funding

Current Stage
Public Company
Total Funding
$1.64B
Key Investors
Caterpillar Ventures
2023-08-22Post Ipo Secondary· $22.5M
2021-07-06Post Ipo Equity· $1.55B
2021-07-06IPO

Leadership Team

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Donna Dorsey
Chief Human Resources Officer
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Stephen Rush
Chief Commercial Officer
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Company data provided by crunchbase