YMCA of Greater Houston · 1 day ago
Teen Program Assistant - Weekley
YMCA of Greater Houston is focused on youth development, healthy living, and social responsibility, and they are seeking a Teen Program Assistant. The role involves providing program support, developing member relationships, and ensuring compliance with YMCA standards.
ChildrenEducationHealth CareSocialTrainingYoung Adults
Responsibilities
Actively works within assigned program area, using this time to develop member relationships, improve engagement, coach staff and improve the overall quality of programs
Participates in program related events, meetings and staff trainings
Supports the Program Director to ensure all assigned program areas are in compliance with YMCA program and safety standards. Assist with tracking staff certifications
Monitors and evaluates program delivery within program area and provides feedback to Program Director to ensure high quality programming. Plan and implement activity plans for program area
Assists the Program Director with interviewing, onboarding and training new staff. May assist with creating staff schedules
Assists with the execution and implementation of new program initiatives
Supports the Program Director with creating marketing materials, tracking program records and registrations and creating program schedules
Identifies concerns and works with program director to resolve them in a timely manner. Addresses and reports safety concerns immediately
Supports the Program Director with identifying program needs in relation to staffing, program supplies, equipment, etc
Responds to all member and participant inquiries and complaints in timely manner
Assists in center fund raising activities and special events
Participates in the center’s Cause-Driven Leader on Duty (CDLOD) schedule
Other duties in support of the role or as assigned
Qualification
Required
Previous customer service, program delivery or related experience
Strong computer skills including experience working with Microsoft Office products
Ability to communicate effectively (written and oral) with children and adults
Desire to work with children and families and the ability to relate to them in a positive, patient, sensitive and non-judgmental manner
Ability to connect with people of diverse backgrounds
Minimum age of 18 years
CPR, First Aid, AED certifications and Child Abuse prevention trainings