JLL · 3 days ago
AV Technician
Andover, MA
Full-time
Onsite
Entry, Mid Level
$58K/yr - $58K/yr
3+ years expJLL is seeking an Audiovisual (AV) Technician to support their client site in Andover, MA. The role involves providing a variety of AV and videoconferencing support, ensuring exceptional customer service, and maintaining the integrity of conference room setups.
CommercialReal Estate
Responsibilities
Provide onsite and in-room technical support to customers as requested
Set up, test, operate, and break down AV and VTC equipment for meetings and events
Manage proactive executive and high-profile meeting support
Respond to customer special requests and accommodate last-minute changes
Troubleshoot AV and VTC technology issues
Perform regular preventive maintenance checks on equipment
Execute and assist the Video Operations Center with videoconference setup, end user training, and issue escalation
Provide consultation and education to users on presentation technology
Take ownership of identified system faults and monitor resolution actions
Assist with room reservations and facility requests
Support furniture reconfiguration and equipment installation
Maintain AV/VTC inventory and develop standard documentation including tip sheets and SOPs
Qualification
Required
High School Diploma/GED
General understanding of basic AV terminology and components
Strong background with Microsoft Teams/MTR
Experience with Lync/Skype for Business
Familiarity with VTC Codecs (Polycom and Cisco), audio mixers, control systems, AV automation, amplifiers, microphones, projection systems, and video cameras
Proficiency in Microsoft Suite
Photography and videography experience
Preferred
Bachelor's Degree
3 years related experience working in a professional setting
Experience with Event Management System (EMS) Software
Hotel or IACC Certified Conference Center AV experience
Proficiency installing, configuring, and troubleshooting Audio DSPs (BIAMP, Clear One, Crestron)
Knowledge of ISDN/IP data networks, videoconferencing bridges, gateways, and cabling
Industry relevant training (CTS) or technical certifications
Ability to quickly learn new systems and technologies
Excellent organizational and database management skills
Proven ability to manage multiple complex projects with varying deadlines
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase