JLL · 20 hours ago
Associate Critical Facility Manager
Spartanburg, SC
Full-time
Onsite
Mid Level
3+ years expJLL is seeking an Associate Critical Facility Manager to serve as the operational backbone for mission-critical infrastructure during night shifts. The role involves overseeing complex technical environments, managing cross-functional teams, and ensuring uninterrupted operations for clients' essential digital assets.
CommercialReal Estate
Responsibilities
Lead efficient overnight operations related to the maintenance of critical facility infrastructure including electrical, mechanical, and structural systems
Manage work order coordination for in-house staff and vendors while ensuring minimal disruption to critical operations during night hours
Monitor and implement hazard control and team safety practices, ensuring strict compliance with local codes, regulations, and JLL operational standards
Oversee daily operational workflows and coordinate seamlessly with staff, vendors, and clients to maintain optimal facility performance
Lead continuous improvement projects designed to enhance efficiency, reduce system downtime, and minimize operational risks across critical infrastructure
Develop and maintain strong client relationships while ensuring exceptional satisfaction with facility management services during overnight operations
Prepare comprehensive regular and ad-hoc reports while monitoring key performance indicators and supporting improvement of operational metrics
Provide contract compliance management and quality control oversight to ensure all services meet established standards and client expectations
Support conflict resolution and solution analysis while demonstrating strong collaboration and teamwork within the account team during challenging overnight scenarios
Qualification
Required
Minimum 3 years of hands-on experience in data center or critical facility environments with understanding of mission-critical operations
Strong technical knowledge of building systems including data center infrastructure, UPS systems, electrical distribution, mechanical systems, and HVAC operations
Solid foundation in building systems with focus on mechanical and electrical systems operations and maintenance
Proficiency with Microsoft Office Suite and computerized maintenance management systems for work order processing and documentation
Excellent customer service skills with strong computer, managerial, verbal, and written communication abilities
Proven ability to multitask effectively and organize responsibilities to achieve portfolio goals and operational objectives
Demonstrated commitment to enforcing company policies and training requirements regarding safe and efficient operations and work practices
Availability to work night shift schedules and respond to emergency situations during overnight hours
Strong problem-solving capabilities and ability to make critical operational decisions independently during night operations
Preferred
Advanced experience in critical facility management with specialized knowledge of data center operations and infrastructure
Additional technical certifications related to critical facility systems, electrical operations, or mechanical systems management
Previous experience in client-facing roles with demonstrated success in maintaining high levels of customer satisfaction
Background in continuous improvement methodologies and experience leading operational enhancement projects
Experience managing vendor relationships and coordinating complex maintenance activities in critical environments
Knowledge of industry standards and best practices for critical facility operations, safety protocols, and regulatory compliance
Night Shift only
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase