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West Valley Medical Center · 17 hours ago

PBX Operator PRN

Caldwell, ID

Part-time

Onsite

New Grad, Entry Level

$15/hr - $21/hr

West Valley Medical Center is part of HCA Healthcare, the nation's leading provider of healthcare services. They are seeking a PBX Operator PRN to manage incoming calls, greet patients and visitors, and assist with hospital communications and patient registration.

Health CareHospitalMedical

Culture & Values

Responsibilities

You will receive, screen, and transfer incoming hospital telephone calls

You will greet and direct patients and visitors

You will facilitate the overhead paging system in the hospital and direct communications throughout the facility

You will be on stand-by continually to give proper notifications of emergency codes and alarms whenever those are triggered throughout the hospital campus

You will provide visual surveillance by monitoring security camera images displayed within the PBX office. You will report any suspicious, criminal, and/or unsafe actions observed

You will assist with patient registration as needed and perform minor secretarial duties

You will perform emergent and stat medical record requests for after hour doctor offices, emergency rooms, and/or urgent care

Qualification

Customer service skillsSwitchboard experienceReceptionist experienceBasic computer knowledgeEnglish language proficiency

Required

Excellent customer services skills

Basic computer knowledge and keyboard skills are required

Must be able to read, write, and speak English; good verbal and written skills required

Must be patient and courteous at all times, even under stressful situations

Preferred

Some previous switch board and receptionist experience preferred

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Fertility and family building benefits through Progyny

Free counseling services and resources for emotional, physical and financial wellbeing

Family support, including adoption assistance, child and elder care resources and consumer discounts

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan

Retirement readiness and rollover services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)